[THIN] Re: PNAgent ICA Client

  • From: "Blackman, John" <John.Blackman@xxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Tue, 16 Jul 2002 16:45:23 +0100

Evan,

I can throw some light on Q1, have a look in the ICA Client Admin guide to
check, but you can restrict all the options if you edit the MSI file using
ORCA from the Win2K resource kit and specify settings there.

I'm not to sure about the dialog box, I've not seen anything like this. User
education maybe the only way!

- John



-----Original Message-----
From: Evan Mann [mailto:emann@xxxxxxxxxxxx] 
Sent: 16 July 2002 15:38
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: PNAgent ICA Client


I don't seem to be getting any bites on my PNAgent questions.  Perhaps
someone who uses the full program Neighboorhood Client could tell me if
either #1 or #2 below are a type of situation one would need to worry about
(obviously not the exact situation, but one similar in reguards to loss of
connectivity).

-----Original Message-----
From: Evan Mann [mailto:emann@xxxxxxxxxxxx]
Sent: Monday, July 15, 2002 3:31 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] PNAgent ICA Client


I am investigating switchiong from the ICA32 Web Client to the PNAgent
client for ease of use on my users, having one less thing to login to (thus
we would use pass-through authentication for the client).

In any event, I've run into two scenarios that I'm wondering if anyone else
has dealth with

1) If the PNAgent Client launches and you do not have a network connection
to the Citrix server, it gets an error and gives you the ability to CANCEL
(closes the agent), say NO which lets you change the URL location of the
server, or say NO which waits another predetermined timeout period (seems to
be 10 seconds).

The problem I have with this is if someone says YES, they are free to change
the URL.  This is something I don't want end users doing.  Is there a way to
disable this ability.  And is there a way to alter this specific timeout in
which the client connects to the webserver.

2) If the PNAgent Client has successfully connected and created icons to
published applications, but you then loose network connection to the server,
clicking shortcuts doesn't yield any error messages at all, the computer
just sits there like you didn't do anything.  This frustrates users.  Is
there any way to enable some type of dialog box in this situation?

If you ask why I'm concerned about these situations, the reason is two fold.
I have users on VPN connections that are cable/DSL based.  Sometimes their
connections terminate.  While they autoreconnect, sometimes they don't
negotiate, and sometimes internet connections are just down.  All of which
can cause the above situations to occur.








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