[THIN] Re: Office apps show my user having documents locked
- From: "Mike Semon" <msemon@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Sat, 25 Mar 2006 09:28:34 -0600
MessageI'll second that. Excellent tip Rick!
Mike
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Nick Smith
Sent: Saturday, March 25, 2006 8:42 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Office apps show my user having documents locked
Wow! Some answer!
Thanks for taking the time on that. *very* helpful!
Nick
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From: Rick Mack [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Mack
Sent: 25 March 2006 08:05
To: thin@xxxxxxxxxxxxx
Subject: RE: [THIN] Re: Office apps show my user having documents locked
Hi Nick,
You've got a few alternatives:
1) Don't do anything and watch for interesting changes to appear in your
environment. Since interesting means helpdesk calls by annoyed users, this
isn't a good option.
2) Manage the shadow key. Your idea of using the shadow key and
propagating it isn't a bad one, but you have to make a point of making sure
you know what's being propagated or you're back to option 1. There are 2
utilities (RDT/SDT read date time, set date time from
http://www.brianmadden.com/attachments/rdt-sdt.zip) available to help you
query and set shadow key timestamps.
3) Delete the shadow key and manage application settings some other way.
This is really the preferred path. It takes a bit more work, but you then
know exactly what you're dealing with. You can use scripting, group policies
(with custom policy templates) or desktop management software from Appsense,
Triceart, Scriptlogic etc.
Scripting includes:
- using the legacy application compatibility scripts that come with TS
- applying reg files or using regini on logon or custom Kix or VB scripts.
This lets you manage settings basd on groups etc
The "easiest" way to manage application settings is with a produc like
Appsense Environment Manager (or the Tricerat etc equivalent). Sorry if I've
missed anyone but there are quite a few good products out there.
If you can't go that way, then custom group policies are a good
alternative. Use regtoadm (NUTS http://vizhar.mvps.org/files/nuts.exe,
freeware) to get a basic skeleton of the custom policy just by exporting and
converting a registry key. Then use regshot
(http://www.majorgeeks.com/downloadload965.html, freeware) to find out what
really matters (find out what you can keep and more importantly delete) and
if you're serious about improving on the custom policy, get a copy of the
ADM template editor (http://www.sysprosoft.com, costs about $60).
regards,
Rick
Ulrich Mack
Volante Systems
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From: thin-bounce@xxxxxxxxxxxxx on behalf of Nick Smith
Sent: Sat 25/03/2006 17:31
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Office apps show my user having documents locked
Rick,
Thanks for this very clear explanation. I've got away recently with single
servers but am now planning for multiple TSes. Presumably I therefore need
to export the Shadow Key to any new servers. How does the time-stamp on this
work? Presumably it takes the time of the import of the key and compares it
to the user (roaming profile) settings? How do I prevent the Shadow key
overwriting user settings in this scenario?
Nick
If a software installation is done in "install" mode and it updates any
keys under HKCU\Software, the values will be copied to
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software (otherwise known as the shadow key). If an admin
session is in "install" mode when the admin runs up an changes any app
settings, these settings will also be copied to the shadow key.
When a user runs up an application, if the appropriate registry values
aren't already there or they are older than the values in the shadow key,
they'll get populated from the shadow key. In single server scenarios, this
is can be a really usefull way to propagate application settings. However if
the shadow key isn't identical on all your servers and has a different
timestamp on each server, then things can get interesting.
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