I know there was a discussion in the past about help desk software and there were some recommendations that came up for free/open source products. Tried to track them down in the list archives but am not having any luck. I've just had a look at Spiceworks and it's just too basic. I'm not expecting the get the world for free, but I was wondering if there is anything out there in free/open source that is a little more robust that list members may have used? ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin NEW! Follow Thin List on Twitter! http://twitter.com/thinlist Thin List discussion is now available in blog format at: http://thinmaillist.blogspot.com HOT! Thinlist MOBILE Feed! http://thinlist.net/mobile Thinlist quick pick http://thinlist.net ************************************************