[THIN] Re: MS Outlook in Citrix
- From: "Pat Coughlin" <strangedog@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Mon, 18 Aug 2008 17:09:15 -0400
Check the event viewer and make sure Outlook is not starting in safe mode.
There is a know issue with Outlook cycling into safe mode over and over if
HKLM\Software\Microsoft\Windows NT\Curent Version\Terminal
Server\Install\Software\Microsoft\Office\11.0\Outlook\Resilliency is set.
Delete the whole Resilliency key if it exists and things go back to normal.
Patrick Coughlin
Citrix Consultant
On Mon, Aug 18, 2008 at 10:45 AM, Jim Kenzig http://thin.ms <
jkenzig@xxxxxxxxx> wrote:
> I am assuming you have a separate share for your users my documents and one
> for your users profiles. (you should separate them out) thus both. Ie a
> profiles folder share and a users share.
>
> Jim Kenzig
> Blog: http://www.techblink.com
>
>
> On Mon, Aug 18, 2008 at 10:35 AM, Medeiros, Jim <
> Jim.Medeiros@xxxxxxxxxxxxxxxxx> wrote:
>
>> Thanks Jim for your reply. What did you mean by "on both" in your
>> sentence "You must have the following set: Administrators Full control,
>> The user Full control, and System Full control, on both."?
>>
>>
>>
>> Thank you,
>>
>>
>>
>> Jim Medeiros
>> ------------------------------
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Jim Kenzig http://thin.ms
>> *Sent:* Saturday, August 16, 2008 9:24 AM
>>
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: MS Outlook in Citrix
>>
>>
>>
>> You'll need to verify that the users have proper permission to write to
>> their profile and user folders on the server.
>>
>> You must have the following set: Administrators Full control, The user
>> Full control, and System Full control, on both.
>>
>>
>>
>> Look for entries in your users folder and profiles folder that have
>> .domain after them. (.domain would be the name of your domain) They
>> shouldn't these folders get created when the directories do not have proper
>> permissions and the user won't get their profile properly because it is
>> obviously different than what you would have specified in the users profile
>> tab in ad.
>>
>>
>>
>> I can provide directions and a script to you if you have this problem.
>>
>>
>> Jim Kenzig
>> Blog: http://www.techblink.com
>>
>> On Fri, Aug 15, 2008 at 4:20 PM, Medeiros, Jim <
>> Jim.Medeiros@xxxxxxxxxxxxxxxxx> wrote:
>>
>> There are no errors that are showing when you start your session.
>>
>>
>>
>> FYI – we only publish individual apps, no desktops. It's always been like
>> that here.
>>
>>
>>
>> Thank you,
>>
>>
>>
>> Jim Medeiros
>> ------------------------------
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Steve Greenberg
>> *Sent:* Friday, August 15, 2008 4:10 PM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: MS Outlook in Citrix
>>
>>
>>
>> Are there any profile loading issues? I.e. perhaps the roaming profile is
>> actually not loading correctly and so the settings and not being written up
>> to the share, but to a local profile….
>>
>>
>>
>>
>>
>> *Steve Greenberg*
>>
>> Thin Client Computing
>>
>> 34522 N. Scottsdale Rd D8453
>>
>> Scottsdale, AZ 85266
>>
>> *(602) 432-8649*
>>
>> www.thinclient.net
>>
>> *steveg@xxxxxxxxxxxxxx*
>>
>>
>> ------------------------------
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Medeiros, Jim
>> *Sent:* Friday, August 15, 2008 1:00 PM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] MS Outlook in Citrix
>>
>>
>>
>> Here's a strange one: Just recently some Outlook configuration settings
>> are not being saved in our users' Citrix roaming profiles; specifically,
>> additional mailboxes and signature selections. For instance, if I add an
>> additional mailbox to my outlook profile in Citrix it is gone the next time
>> I run Outlook in Citrix. Also, I have successfully created a signature but
>> I have to keep choosing it from the drop down list every time I use
>> Outlook. It never remembers the last time I chose it.
>>
>>
>>
>> Both of these functions worked before. I don't know what has changed
>> since they stopped working. All these settings work fine on our desktops,
>> just not in Citrix.
>>
>>
>>
>> We are using MS Outlook 2003 as part of Office 2003 professional, Citrix
>> Presentation Server 4.0 on Windows Server 2003 (SP2).
>>
>>
>>
>> Thank you,
>>
>>
>>
>> Jim Medeiros
>>
>>
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