Are those users in the same OU as everyone else that works? Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Medeiros, Jim Sent: Friday, November 02, 2007 10:13 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Logging in to the CAG The very first CAG, they log in and then they are brought right back to that very first CAG after a few seconds. They see a "License Info" page after log in. I noticed this happening for me too, but it happens so fast that most people don't see it. Thank you, Jim Medeiros Citrix Administrator GMAC Insurance (336) 770-2858 _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Greenberg Sent: Friday, November 02, 2007 1:24 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Logging in to the CAG What windows do they get exactly? Just the very first CAG authentication or do they actually see WI? Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Medeiros, Jim Sent: Friday, November 02, 2007 10:01 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Logging in to the CAG Yes, we have 100's of users who access Citrix through our CAG (w/AAC) daily. For some reason these two users have not been able to (from their home computers - both WINXP with IE 6 on broadband connections). Very strange! No errors that I can find. Thanks for your help!!! Jim Medeiros Citrix Administrator GMAC Insurance (336) 770-2858 _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Greenberg Sent: Friday, November 02, 2007 1:13 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Logging in to the CAG Did you configure LDAP? Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Medeiros, Jim Sent: Friday, November 02, 2007 9:49 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Logging in to the CAG Microsoft AD. CAG going through AAC to WI. Thank you, Jim Medeiros Citrix Administrator GMAC Insurance (336) 770-2858 _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Greenberg Sent: Friday, November 02, 2007 12:34 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Logging in to the CAG What type of authentication are you using on the CAG? Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Medeiros, Jim Sent: Thursday, November 01, 2007 2:51 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Logging in to the CAG I have two users now that cannot access our Citrix farm from home. Both are able to get to our web page that points to our CAG but when they log in it just brings them back to the log in page. When they are on the network at work they can login fine. Anyone have any ideas? Thank you, Jim Medeiros Citrix Administrator GMAC Insurance (336) 770-2858 ---------------------------------------------------------------------------- ---------------------------- Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. ---------------------------------------------------------------------------- ----------------------------