[THIN] KB: CTX104631 - How to Repair Clipboard Functionality
- From: "Jim Kenzig http://thethin.net" <jimkenz@xxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 17 Nov 2004 04:42:19 -0800 (PST)
CTX104631 - How to Repair Clipboard Functionality
This document was published at:
http://support.citrix.com/kb/entry.jspa?externalID=CTX104631
Document ID: CTX104631, Created on: Sep 17, 2004, Updated: Nov 14, 2004
Products: Citrix MetaFrame 1.8 for Microsoft NT 4.0 Server Terminal Server
Edition, Citrix MetaFrame 1.8 for Microsoft Windows 2000, Citrix MetaFrame
Presentation Server 3.0 for Microsoft Windows 2000, Citrix MetaFrame
Presentation Server 3.0 for Microsoft Windows 2003, Citrix MetaFrame XP 1.0 for
Microsoft NT 4.0 Server Terminal Server Edition, Citrix MetaFrame XP 1.0 for
Microsoft Windows 2000, Citrix MetaFrame XP 1.0 for Microsoft Windows 2003, ICA
Win32 Program Neighborhood Agent, ICA Win32 Program Neighborhood Client, ICA
Win32 Web Client
Attachment: RepairCBDChain.zip (12.1 K)
Symptoms
Users sometimes experience a malfunctioning clipboard chain (when they cannot
copy/paste anymore between a local application and a session or between
different applications in a session).
Cause
This occurs when a third-party program incorrectly inserts itself in the
Windows clipboard chain on a local workstation or within a session.
Resolution
Run the RepairCBDChain utility on your workstation and/or inside the session
desktop. This temporarily restores clipboard functionality.
The utility displays a message stating that clipboard functionality is repaired
or a diagnostic message appears.
Status
The RepairCBDChain utility is currently at Version 1.1. Additional
functionality will be added in the future including the ability to detect which
application is causing the clipboard chain to malfunction.
Additional Information
CTX086028 ? Troubleshooting Client Clipboard Issues
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