[THIN] Re: IMASRV.EXE is faulting

  • From: "Tim Mangan" <tmangan@xxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 21 Apr 2006 21:14:31 -0400

Pavlo,

 

I was having a similar issue with IMA on a 2k3 )S and PS4 with AAC, using an
SQL data store.  My ImaSrv was 4.0.2250.0 but would crash in a similar (but
of course different address).  My IMA crash was probably 90% of the time.
Eventually I solved it by patching with the Citrix rollup hotfix R01.  So
you might look at your hotfixes - although I saw nothing in the descriptions
that lead me to believe they might help/hurt.

 

Regards,

 

Tim Mangan

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Rick Mack
Sent: Friday, April 21, 2006 5:39 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: IMASRV.EXE is faulting

 

Hi Pavlo,

 

A few comments.

 

Don't use an Access database for the IMA datastore on one of the servers. 

 

If you haven't got MS SQL running somewhere, you've probably got MSDE
running to support AAC. 

 

I'd strongly suggest you install MSDE on one of your other non-TS servers
and use something like SQL Enterprise admin or MSDEadmin to create separate
databases (and SQL users) for the Citrix IMA Datastore and AAC database.

 

Now move the license server somewhere else and your servers will be more or
less equivalent. This makes support a lot easier, removes a major point of
failure and makes debugging what's going wrong a lot easier.

 

One of the nice things about PS4 is that debugging IMA is a lot easier. But
first step is to get rid of the Access datastore and make your life a bit
easier.

 

regards,

 

Rick

 

Ulrich Mack 
Volante Systems 
Level 2, 30 Little Cribb Street 
Coronation Drive Office Park 
Milton Qld 4064 
tel: +61 7 32431847 
fax: +61 7 32431992 
rick.mack@xxxxxxxxxxxxxx 

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx on behalf of Pavlo Ignatusha
Sent: Fri 21/04/2006 11:59
To: thin@xxxxxxxxxxxxx
Subject: [THIN] IMASRV.EXE is faulting

Hi group,

We have a brand new install of PS 4 on W3K SP1. Hardware is HP Proliant
DL380 G4 4Gb RAM. There are 3 servers and 1 server is datastore (MS
access), AAC and licensing server. Ever since we built that farm we had
intermittent problem when after reboot IMA service would not come up on
this datastore server. Below are the errors we see in the event log
(sorry for the broken table). All attempts to manually start it would
fail as well. Usually it would take about 3 reboots to get this problem
solved. Yesterday it did not come after 6-7 reboots. We had no hotfixes
on that farm but yesterday we put the rollup PSE400W2K3R01 to see if it
fixes this problem (it did not). I put the PSE400R01W2K3002 and after
that reboot ima started. I'm not convinced this hotfix was the reason
IMA started. I looked these errors on internet but there is no apparent
reason for them. Other people have additional errors but these below are
all I'm getting. No other server in the farm experiencing this problem.
Any thoughts? I'm afraid next time I reboot the datastore server I will
not get it up at all.

Time            Event ID        Source          Description
7:34:00                 boot started
7:47:41 7001    service control manager -The citrix sma service service
depends on independent management architecture service which failed to
start because of the following error: after starting, the service hung
in the start-pending state
7:47:41 7034    service control manager -The independent management
architecture service terminated unexpectedly. It has done it 1 time(s)
7:34:22 1000    application error       -Faulting application
imasrv.exe, version 4.0.1.0, faulting module imasrv.exe, version
4.0.1.0, fault address 0x000793d
7:35:18 0       ctxmsamdeployment       -A timeout occurred while
sending the reconfigure event. Future reconfigure events may not be sent

Thanks,

Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel.  +1 (613) 732-3675 ext.6150
fax.  +1 (613) 732-9986


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