It is not using the Citrix UPD. These are Macs so it is using the HP Color
laserJet 2800 Series PS driver. The particular printer is a Toshiba and
when it gets the print job from the HP it throws an error.
I am trying to get the re-mapping to work and while I can get the remapping
to work with a Windows based client it still will not for the Mac. I am
not sure exactly why. I have tried putting in what I think is the driver
name, AND tried with the printer name and neither of them are picking up
the alternate mappings.
On the Xenapp 4.5 if I used the printer name on Macs it would pick up the
mapping changes. So the only thing I can think is that it is trying to use
the driver name and i have the wrong information.
On Tue, Oct 27, 2015 at 12:50 PM, Jason Benway <benwayj@xxxxxxxxxxx> wrote:
Joe, how well does UPD with the UPS work compared to thinprint?
We have a lot of barcode and label printers last time I tried the UPS it
had issues with those.
Thanks,jb
*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Joe Shonk
*Sent:* Tuesday, October 27, 2015 12:46 PM
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: Driver Remapping
I take it the UPD is not working? We rarely use print drivers at our
customers anymore. If anything it's the the Universal Versions. UPD works
really well (emf redirection) and so does the PDF method.
Joe
On Tue, Oct 27, 2015 at 7:17 AM, Jason CitrixADmin <jasoncitrix@xxxxxxxxx>
wrote:
I am trying to setup some alternate driver mappings for a few customers
that are still having issues with printing after the move to XenApp 7.6
.
I have a policy in place and have it assigned to an AD security Group. I
move users into and out of that group as needed.
I am setting up the mappings with the replacement drivers, but am seeing 2
issues that I have yet to figure out.
I have the system setup to "install native in-box drivers" as needed, but
From what I have seen, unless a Printer itself is added to the server with
that driver the mapping seems to fail It is not enough to just have the
drivers on the server.
The second is that I cannot get the remapping to work for my OSX based
clients.
When we are using the older 4.5 based farm, it appeared that for OSX users
the substitution required the printer name as opposed the driver name as it
is for Windows users. But I have tried setting up on OSX with both the
driver name (assuming I have the right name) and the printer name and
neither appears to be supporting the remapping.
The only thing I have thought of right now is that I am missing getting
the Right name for the driver but am trying to find where that actual
driver name would be so I can confirm.
The clients are running the latest citrix receiver.
Any ideas?
Thanks
Jason
