Hi Bill, Get her to try using printcfg (start > run > printcfg.exe) to see if the printer can be connected manually. If that fails, it's often a driver issue (driver alias etc), if it works then you're probably looking at a policy issue. Regards, Rick Ulrich Mack Volante Systems 18 Heussler Terrace, Milton 4064 Queensland, Australia tel +61 7 32467704 rmack@xxxxxxxxxxxxxx -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Bill Beckett Sent: Tuesday, 16 November 2004 4:37 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Client printer Environment: 2 windows 2000 advanced servers running terminal services and MF 1.8 on top. Users utilizing roaming profiles. I have a user who has an HP 4050 connected to her local PC. On one TS her client printer auto connects with no problem. On the other no client printer connects. She is using her roaming profile, the driver on the local PC has been updated. I cannot figure out why her printer does not auto connect on the one TS. Any thoughts other than forcing it to connect in her startup? ##################################################################################### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. ##################################################################################### ******************************************************** This Weeks Sponsor Emergent Online ThinCity Conference Join us at ThinCity 2004: The 1st Annual Emergent OnLine Technology Conference http://www.ThinCity.com ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm