We use the RDP method as well for the exact same reason reports that take many hours to run. From: "BRUTON, Malcolm, GBM" <Malcolm.BRUTON@xxxxxxxx> Reply-To: <thin@xxxxxxxxxxxxx> Date: Wed, 23 Aug 2006 08:31:11 +0100 To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx> Subject: [THIN] Re: Citrix connection IDLE timeout Use RDP? Or setup another ICA listener with different timeouts. Get that user only to use the different listener maybe by giving them a separate ICA file? -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Cwalinski, Zygmunt Sent: 22 August 2006 17:14 To: thin@xxxxxxxxxxxxx Subject: [THIN] Citrix connection IDLE timeout > > > > We restrict idle timeout for all our users in Citrix Connection > Configuration. > > > We use the same idle timeout for every Citrix server in the farm but once a > month one user runs a report which takes over 10 hours. > > > Do you have any idea how to force Citrix to allow one particular user to > have longer idle timeout? > > > Maybe there is any other solution which for example simulates user's > activity? > > > Zygmunt Cwalinski, System Analyst Network Services > **************************************************************************** ******* The Royal Bank of Scotland plc. Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Authorised and regulated by the Financial Services Authority This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate. Visit our websites at: http://www.rbos.com http://www.rbsmarkets.com **************************************************************************** *******