We restrict idle timeout for all our users in Citrix Connection Configuration. We use the same idle timeout for every Citrix server in the farm but once a month one user runs a report which takes over 10 hours. Do you have any idea how to force Citrix to allow one particular user to have longer idle timeout? Maybe there is any other solution which for example simulates user's activity? Zygmunt Cwalinski, System Analyst Network Services