[THIN] Re: Citrix / USB Printers
- From: "Jason Patten" <jasoncitrix@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 24 Oct 2007 11:11:32 -0400
I have noticed that is an issue with the Version 10 client, regardless of
the version of Citrix we are connecting to. There is a Mcafee patch
available, but the user has to contact Mcafee for it, I couldnt get them to
release a copy to me for sending out to our users.
On 10/22/07, Rusty Yates <rusty27@xxxxxxxxx> wrote:
>
> Jeff,
>
> Thanks so much. This was the problem with the clients that were having
> the issues printing. I'm getting them to use the ICA client 8.1 as a
> temporary workaround until I can get them to upgrade their McAfee software.
>
> Rusty
>
> On 10/22/07, Gardiner, Jeffrey (MED US) <jeffrey.gardiner@xxxxxxxxxxx>
> wrote:
> >
> > Rusty,
> >
> > We had a similar problem. The printers map and the print job appears to
> > go to the queue but it never prints. The trouble was with the McAfee virus
> > scanner on the workstations. It sounds strange, but there's a Citrix
> > document on it now (http://support.citrix.com/article/ctx106698).
> >
> > It wasn't a problem on XP servers, just the PS4 machines.
> >
> > Jeff
> >
> > ------------------------------
> > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> > Behalf Of *Rusty Yates
> > *Sent:* Monday, October 22, 2007 12:02 PM
> > *To:* TheThin.net (Citrix)
> > *Subject:* [THIN] Citrix / USB Printers
> >
> > Help!
> >
> > Has anyone seen a issue with USB printers and Citrix in a Citrix PS
> > 4.0environment w/ Remote users. Servers are running Windows Server 2003
> > Std.
> >
> > Tried the following but none help.
> >
> > * ICA clients 9.23 and 10.1
> > * 2000 and XP workstations
> > * local administrator
> > * made sure COM ports are enabled
> > * Tried drivers from HP, native drivers, & Citrix UPD
> >
> > What really sucks is when I tried it with a usb printer from the office
> > it works. We just moved these users from a Citrix XP farm where they were
> > working. And I got users on other servers in the 4.0 farm that work
> > fine with USB Printers. Makes no since.
> >
> > Please help! Any suggestions would be great!
> >
> >
> >
> >
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