I've worked through all of our issues with shadowing some months ago... It is used by several departments on a daily bases, and it has not been a problem since. Most of issues with shadowing have to do with setting up the proper ACLs on the servers and in the Farm... Then there are color depth and screen resolution to look at as well. Joe -----Original Message----- From: Alex Short [mailto:alex@xxxxxxxxx] Sent: Tuesday, September 28, 2004 3:50 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Citrix Shadow (Uing Citrix XPa1.0 in a Windows 2003 environment) I found 'Citrix Shadow' to be an unfortunate tool that works probably 25-30% of the time. Typically when a user needs assistance the shadow will result in some error. How has people's experience been with this feature and is there another product that has been more typically used to assist users. Thanks Alex ******************************************************** This Weeks Sponsor RTO Software Do you know which applications are abusing your CPU and memory? Would you like to learn? -- Free for a limited time! Get the RTO Performance Analyzer to quickly learn the applications, users, and time of day possible problems exist. http://www.rtosoft.com/enter.asp?id=320 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This Weeks Sponsor RTO Software Do you know which applications are abusing your CPU and memory? Would you like to learn? -- Free for a limited time! Get the RTO Performance Analyzer to quickly learn the applications, users, and time of day possible problems exist. http://www.rtosoft.com/enter.asp?id=320 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm