I have 2 citrix servers. at the console when I run Change user /query - i get the message that both are in execute mode When I log on to a session as myself ...an admin, I run the query again and it says INSTALL mode. Is this normal.....it just I have been having some issues with resilience of word recovered files . Tom Flanagan IT Officer Email: tflanagan@xxxxxxxxxxxxxxxxx Disclaimer: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient of this message you are hereby notified that any use, review, retransmission, dissemination, distribution, reproduction or any action taken in reliance upon this message is prohibited. If you have received this email in error, please notify us immediately by return e-mail or telephone +61 8 9388 2655 and destroy the original message. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of the company.