Hi Tom, If you're running 2003 (not SP1) and you haven't installed KB826821 then ctfmon can keep userinit from closing and leave the administrators sessions in "install" mode. This can make for some really interesting configuration changes for users ;-) Install KB826821 or upgrade to SP1. regards, Rick Ulrich Mack Volante Systems -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Tom Flanagan Sent: Friday, 14 October 2005 1:36 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Change user /query I have 2 citrix servers. at the console when I run Change user /query - i get the message that both are in execute mode When I log on to a session as myself ...an admin, I run the query again and it says INSTALL mode. Is this normal.....it just I have been having some issues with resilience of word recovered files . Tom Flanagan IT Officer Email: tflanagan@xxxxxxxxxxxxxxxxx Disclaimer: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient of this message you are hereby notified that any use, review, retransmission, dissemination, distribution, reproduction or any action taken in reliance upon this message is prohibited. If you have received this email in error, please notify us immediately by return e-mail or telephone +61 8 9388 2655 and destroy the original message. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of the company. ##################################################################################### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. #####################################################################################