[THIN] Re: Black screen when connect to Citrix

  • From: "Rick Mack" <ulrich.mack@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 15 May 2007 20:38:22 +1000

Hi Zygmunt,

R03 breaks earlier thin clients using thinwire version 1. However there's a
hotfix PSE400R03W2K3020 (replaces PSE400R03W2K3001) that fixes the thinwire
issues and may help you.

regards,

Rick

--
Ulrich Mack
Commander Australia


On 5/15/07, Cwalinski, Zygmunt <zcwalinski@xxxxxxxxxxxxx> wrote:

 I have applied Rollup 3 to our Citrix Presentation Server 4.0 last week.
Generally everything looks good but I have two MAC users who get only
black screen when they connect to their Citrix session.

I don't know if it is Rollup issue, maybe it is just coincidence.

Do you have any idea what the reason is?

We have cleared Mac application cache, recreated the connection but still
they can see only black screen.

Thanks, Zygmunt Cwalinski, System Analyst Network Services

905-281-5583


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