[THIN] Re: Black screen when connect to Citrix
- From: "Cwalinski, Zygmunt" <zcwalinski@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 15 May 2007 11:02:29 -0400
The client version is 6.30.323 (build 78033)
Our MAC users do not want to update this version to 7x as they say that
they had a lot of problems with them - usually problems with caching.
Thanks, Zygmunt Cwalinski, Metroland Media Group
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Steve Greenberg
Sent: 15-05-2007 10:30 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Black screen when connect to Citrix
Out of curiosity, what Mac client are you using? I have great luck with
the newest 7x that is native Intel compatible....I am wondering how old
the client is that you are using....
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85262
(602) 432-8649
www.thinclient.net
steveg@xxxxxxxxxxxxxx
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Cwalinski, Zygmunt
Sent: Tuesday, May 15, 2007 7:07 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Black screen when connect to Citrix
Rick,
Thanks a lot for your information. I am still running Citrix on W2000 so
I have installed the following hotfixes and they helped. I am not sure
which one helped as both of them are related to session issue:
- PSE400R03W2K008
- PSE400R03W2K014
Although Citrix says nothing that the hotfixes solves Macintosh
connection issue as a matter of fact they do.
Thanks, Zygmunt Cwalinski, Metroland Media Group
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Rick Mack
Sent: 15-05-2007 6:38 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Black screen when connect to Citrix
Hi Zygmunt,
R03 breaks earlier thin clients using thinwire version 1. However
there's a hotfix PSE400R03W2K3020 (replaces PSE400R03W2K3001) that fixes
the thinwire issues and may help you.
regards,
Rick
--
Ulrich Mack
Commander Australia
On 5/15/07, Cwalinski, Zygmunt <zcwalinski@xxxxxxxxxxxxx> wrote:
I have applied Rollup 3 to our Citrix Presentation Server 4.0 last week.
Generally everything looks good but I have two MAC users who get only
black screen when they connect to their Citrix session.
I don' t know if it is Rollup issue, maybe it is just coincidence.
Do you have any idea what the reason is?
We have cleared Mac application cache, recreated the connection but
still they can see only black screen.
Thanks, Zygmunt Cwalinski, System Analyst Network Services
905-281-5583
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