[THIN] Re: App may take half an hour to open

  • From: "Shonk, Joe - Perot" <JShonk@xxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 8 Sep 2004 11:59:19 -0700

Make sure you have all the post SP4 hotfixes installed including the GDI
Thread fix.

Joe

-----Original Message-----
From: Chris McNally [mailto:cmcnally@xxxxxxxxxxxxxxxxxxx] 
Sent: Wednesday, September 08, 2004 11:56 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] App may take half an hour to open

Greetings all,

Running Citrix XP FR 3 on a Windows 2000 server SP4. Under 10 users,
machine is dual 1 Ghz CPU and 1 gig RAM.
We are using Macola Exact software for ERP. Some users when launching
the application through Program Neighborhood will have the dialogue box
"Applying Personal Settings" displayed anywhere from 10 minutes to half
an hour before the application opens, while for other users the
application opens right up. There seems to be no pattern as to which
user it happens to and when. The server memory usage is always far below
capacity but CPU usage does peg in the 90's a fair bit, usually hung on
one process but necessarily when on one of the application launch
hang-ups.

I'm not sure where to be looking, am pretty confident the server has
enough horse power. Is there an easy way for me to determine which
Citrix patches/hotfixes are installed so I can see if there are updates
I should be applying?

Would appreciate any and all suggestions.

Thanks.

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unsecured Terminal Servers, profile headaches, and application performance 
problems? Join us and learn how you can have a less demanding on-demand 
enterprise!
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