[THIN] Re: Acrobat 7.0.0 errors clicking hyperlink from word

  • From: "Michael Day" <MDay@xxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Mon, 19 Sep 2005 10:52:02 -0400

It was a documented bug in Version 7.0.0.  Adobe has released 7.0.1 to
fix that issue. 


 
Thanks
 
_______________________________________________
Michael Day 
Kinecor
Senior Technical Analyst
Work: 905-879-2082
mday@xxxxxxxxxxx
_______________________________________________


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of IT Support
Sent: Monday, September 19, 2005 5:49 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Acrobat 7.0.0 errors clicking hyperlink from word


We're experiencing a problem with Acrobat 7.0.0 on our MPS4 server farm
across all servers. 

All servers generate an error when a hyperlink to a PDF file is clicked
from within a word document.

________________________________________________

Event Type:             Information
Event Source:   Application Popup
Event Category: None
Event ID:       26
Date:                   15/09/2005
Time:                   15:58:51
User:                   N/A
Computer:               R2D2
Description:

Application popup: Adobe Acrobat: AcroRd32.exe - Application Error : The
instruction at "0x030db8fb" referenced memory at "0x00000154". The
memory could not be "read".

Click on OK to terminate the program

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
________________________________________________


We've tried:
* Creating a brand new PDF file. 
* Creating a new hyperlink in a new word document. 
* Running from console so RDP or ICA is not a variable. 
* Uninstalling and reinstalling application using the Ultima vbs script
* Uninstalling and reinstalling application manually. 

... all without success!!

It works fine however clicking a hyperlink from an internet explorer
page.

Has anyone else come across this - and [hopefully] found a solution?

Cheers


Nik
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********************************************************
This Weeks Sponsor: triCerat Inc.
You need Day Zero Protection!
Get Proactive with triCerat's Simplify Suite.
Solve printing, security and profile problems before they occur.
http://www.tricerat.com/?thethintl2
**********************************************************
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
ThinWiki community - Excellent SBC Search Capabilities!
http://www.thinwiki.com
***********************************************************
For Archives, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
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