[TechAssist] Re: technicial query ie: wasted time
- From: "Video Clinic- Pana" <videoclinicpana@xxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Fri, 22 Feb 2002 20:32:50 -0600
this all sounds great...but... my wife has her own job and all this stuff
you say is a waste of time could not be done cheaper with a hired hand. my
first year i learned a real hard lesson.. as a one man shop i hired a
person to answer phone deal with customers and ups and all that wasted
stuff.. problem was i only made enuf to pay her and had very little left
over to pay me.. if you workalome you have to do it all and you cant have
it both ways. i spend a lot of time interfacing with my customers and try
to make a good impression so they wont go somewhere else next time. i have
the time to do thast and i find thst it pays in return business. (i do
work a few hours over when im behind and the doors are locked) i also found
that there is a crossover point where extra earnings will result in a higher
tax bracket so .. if your gonna make more make it a lot more.. and dont
work too cheap helps most of all.. im now on computer and have gotten real
good about getting it done.. with average 2-3 days turn around. keeping
the right stock of parts is VERY important.. i used to order 5 or more of a
part that i found bad and now i order only 2 or 3 and combine orders so i
save on freight.. better to have one left over than a half dozen..
i still have fun cuse if your not havin fun your doin it wrong :)
----- Original Message -----
From: "Larry E." <videotech@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, February 22, 2002 9:40 AM
Subject: [TechAssist] Re: technicial query
>
> My 2 cents worth; The old saying " Time Is Money" should be looked at as
> the golden rule
> of every small shop, Most of us work 8-9 hours a day right? WRONG! we
> actually work
> 4-5 billable hours a day, You don`t believe me right? starting Monday
> morning put a clipboard on your bench and EVERY time you stop WORKING
> write down the time of
> day, when you actually pick up the soldering iron to go BACK to fixing
> that set, write down the time of day, it doesn`t matter what you stopped
> working for, talking to cust. on phone,
> looking for parts, making a cup of coffee, signing for the UPS driver,
> carrying the set out to
> the customers car, etc. etc. Do this for a week and then add up the
> total time, you WILL be
> amazed, I did this 15 years ago and couldn`t believe how much time I
> wasted in a week!
> The more time efficient your shop is the more money you will make-Plain
> & Simple.
> Organize your parts system so you can quickly find them, get your wife,
> to talk to cust.
> on the phone regarding rates, road call charges etc. break down your
> town into 4 different
> areas and schedule road calls for each quadrant on a certain day , North
> on tuesdays only
> etc. etc. this and many other ideas will save you time which equals
> money in your pocket,
> there are many other ways to save time, sit down tonight and think
> about, that`s just my 2
> cents worth, hope it helps some of you, remember, clipboard on bench
> Monday morning,
> Larry E. American TV & Electronics Sunny Florida
>
> gulftech@xxxxxxxx wrote:
>
> >Bill and all,
> >
> >Your post struck a nerve with an important point you left out, at least
> >partially--inventory. I have seen many people in our business get into
> >deep trouble with inventory, but both from excess and from not enough. I
> >will confine my comments on parts, since those who see new equipment are
> >well aware of those problems, especially with giant retailers like
> >WalMart around.
> >
> >There are many shops that refuse to stock even common parts like a
> >2SD1556 HOT. They depend on "pulls" from junk chassis to fix sets. One
> >local shop couldn't find a couple of 10 ohm, 1/2 watt resistors on
> >junkers. Wasted one hour looking and 10 miles driving for what? Two
> >10-cent parts?
> >
> >Shipping and handling can be costly on small orders, but time spent
> >searching for usable parts can eat you alive. I suggest that your shop
> >keep a shopping list of needed parts and order when necessary.
> >Restocking inventory is not an immediate need. That IC needed to
> >complete a $400 PTV is. When you order a part not in stock, order more
> >than one unless the part represents a large expenditure of capital.
> >
> >Be careful of your suppliers. Keep track of where you got those
> >"2SD1879's". They may be phonies or defective. I have several suppliers
> >on my black list, or should I say former suppliers. I have found over
> >the years that cheaper is not always better, but it is always better to
> >have the part on hand in a drawer than to put a unit back together and on
> >a shelf waiting for a part or spending many minutes through junkers
> >trying to find a part that may itself be bad. I am not debating the
> >morale issue of using "used" parts, just the economic value of time.
> >
> >In just a year or two, inventory can be built up to a useful level,
> >providing there is organization of the parts. When I purchased this
> >shop, most of the parts inventory was in a large cardboard box. It would
> >take an hour to find a 50-cent part. Now, with parts in appropriate
> >drawers, they can be found in seconds.
> >
> >This is personal. I get annoyed by techs who try to use subs (i.e.
> >ECG/NTE), especially for repair on RCA or Sony. Order the PROPER part
> >and greatly reduce recalls and headaches. Not to say you must order the
> >2SC1664 from Sony, but, for heaven's sake, don't use a Not That
> >Equivalent (NTE) in its place.
> >
> >I have a 19-inch Sony in my home that I bought in 1982 (still works :-))
> >for over $800.00. Those days are long gone. While searching for ways to
> >keep the doors open and food on our tables, let us not forget the parts
> >inventory that allows us to perform our work and service to our
> >customers.
> >
> >Thanks for the opportunity to express my not-so-humble opinion.
> >
> >
> >Ken Smith
> >Gulf Technical Services
> >3034 Gulf Breeze Parkway
> >Gulf Breeze, FL 32563
> >850-934-8324 (Voice) 850-932-0819 (Fax)
> >
> >
> >On Thu, 21 Feb 2002 17:54:58 -0800 "Bill S" <billans@xxxxxxxxxxxx>
> >writes:
> >
> >>The future will always have one thing in common; Taxes and debts.
> >>For us
> >>younger guys that do not get into any debts, high inventory. I hear
> >>so many
> >>people going out of business because of not managing their shop
> >>expenses of
> >>which means understanding your business and the ratio of what it is
> >>that you
> >>need to charge in order to keep the doors open, the insurance paid,
> >>the
> >>state and federal taxes paid as well as upcoming vehicle and
> >>ancillary
> >>expenses.
> >>
> >>If all of the above is taken care of, then and only then will a
> >>shop/technician be able to weather the dips and enjoy the mountains
> >>of
> >>successes when they do come away.
> >>
> >>The people who count people in their decade census say that the baby
> >>boomers
> >>are aging and the parents of these baby boomers are really old and
> >>need to
> >>have help with a lot of things. Sears is no longer the friendly
> >>place it
> >>used to be and will not send out the handy dandy fella to hook up
> >>the dryer,
> >>the tv, the antenna and the garage door opener. We have problems?
> >>WONDERFUL! It is an opportunity for us to learn and adapt to this
> >>new
> >>challenge. I personally think that most of 'us' Techies are more
> >>like
> >>Mcgyver in our abilities to be more creative and solve the problem
> >>with the
> >>resources we have.
> >>My two bits!
> >>Bill Sorensen
> >>New Life Video & Audio
> >>billans@xxxxxxxxxxxx
> >>----- Original Message -----
> >>From: "al.L" <al@xxxxxxxxxxxxxxxxxxxx>
> >>To: <techassist@xxxxxxxxxxxxx>
> >>Sent: Thursday, February 21, 2002 11:58 AM
> >>Subject: [TechAssist] Re: technicial quary
> >>
> >>
> >>>are the plasma screens reliable and sharp? al
> >>>
> >>>alleathe@xxxxxxxxxxxxx
> >>>Al Leatherman
> >>>Mine Hill, NJ 07803
> >>>973-361-5796
> >>>----- Original Message -----
> >>>From: <tvdoctors@xxxxxxxxxxxxx>
> >>>To: <techassist@xxxxxxxxxxxxx>
> >>>Sent: Thursday, February 21, 2002 2:10 PM
> >>>Subject: [TechAssist] Re: technicial quary
> >>>
> >>>
> >>>>Ever thought about the 40" and up plasma screens to come down to
> >>>>
> >>the
> >>$1000
> >>
> >>>level and the ones under 42" would be from $250 for a 15" to
> >>>
> >>$650 up to
> >>a
> >>
> >>>35" screen. Who would need a projection unit if these came down
> >>>
> >>to this
> >>
> >>>price level?
> >>>
> >>>>
> >>>>>** Original Subject: RE: [TechAssist] Re: technicial quary
> >>>>>** Original Sender: "al.L" <al@xxxxxxxxxxxxxxxxxxxx>
> >>>>>** Original Date: Thu, 21 Feb 2002 13:35:44 -0500 (EST)
> >>>>>
> >>>>>** Original Message follows...
> >>>>>
> >>>>>I assume cost is the only thing keeping LCD projectors out of
> >>>>>pro jos today! Seems too simple,a projector in a box, could
> >>>>>
> >>even make
> >>it
> >>
> >>>>>removable if you want to use a wall screen,could have rear pro
> >>>>>
> >>jo wall
> >>
> >>>>>screens.How about it people?How soon? al
> >>>>>
> >>>>>alleathe@xxxxxxxxxxxxx
> >>>>>Al Leatherman
> >>>>>Mine Hill, NJ 07803
> >>>>>973-361-5796
> >>>>>----- Original Message -----From: "Patrick Carroll"
> >>>>>
> >>><patronics2003@xxxxxxxxxxx>
> >>>
> >>>>>To: <techassist@xxxxxxxxxxxxx>
> >>>>>Sent: Thursday, February 21, 2002 11:18 AM
> >>>>>Subject: [TechAssist] Re: technicial quary
> >>>>>
> >>>>>
> >>>>>>
> >>>>>>Don't forget the future belongs to LCD. The CRT will no
> >>>>>>
> >>doubt go the
> >>
> >>>way
> >>>
> >>>>>of
> >>>>>
> >>>>>>the electron tube.
> >>>>>>Pat Carroll
> >>>>>> patronics2003@xxxxxxxxxxx
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>From: tvdoctors@xxxxxxxxxxxxx
> >>>>>>>Reply-To: techassist@xxxxxxxxxxxxx
> >>>>>>>To: techassist@xxxxxxxxxxxxx
> >>>>>>>Subject: [TechAssist] Re: technicial quary
> >>>>>>>Date: 21 Feb 2002 07:50:20 -0800
> >>>>>>>
> >>>>>>>I don't think that we would be out of business if the
> >>>>>>>
> >>manufacturers
> >>
> >>>>>stopped
> >>>>>
> >>>>>>>making junk. If they made them better, they would have to
> >>>>>>>
> >>sell for
> >>
> >>>more,
> >>>
> >>>>>>>hence, more people would be Ok'ing our estimates and maybe
> >>>>>>>
> >>we could
> >>
> >>>all
> >>>
> >>>>>get
> >>>>>
> >>>>>>>"cost of living increase's instead of decrease's" Better
> >>>>>>>
> >>made
> >>units
> >>
> >>>cost
> >>>
> >>>>>>>more to make, so they would sell for a higher price. I
> >>>>>>>
> >>can't see a
> >>
> >>>shop
> >>>
> >>>>>>>making a profit on working on a $50.00 vcr that only has a
> >>>>>>>
> >>bad
> >>power
> >>
> >>>>>>>supply. At this price, even a cleaning may exceed the price
> >>>>>>>
> >>to fix
> >>
> >>>the
> >>>
> >>>>>>>unit.
> >>>>>>>
> >>>>>>>
> >>>>>>>>** Original Subject: RE: [TechAssist] Re: technicial
> >>>>>>>>
> >>quary
> >>
> >>>>>>>>** Original Sender: "bob" <woodman1@xxxxxxxx>
> >>>>>>>>** Original Date: Thu, 21 Feb 2002 09:56:38 -0500 (EST)
> >>>>>>>>
> >>>>>>>>** Original Message follows...
> >>>>>>>>
> >>>>>>>>i feel the same way you do bob...but i go back
> >>>>>>>>
> >>further... i
> >>
> >>>remember
> >>>
> >>>>>>>>the old rca's swallowing 8-10 6GH8's per repair.. how
> >>>>>>>>
> >>many
> >>
> >>>people
> >>>
> >>>>>>>remember
> >>>>>>>
> >>>>>>>>changing dura modules and the famous zenith 9-160's at
> >>>>>>>>
> >>$200.00
> >>
> >>>per
> >>>
> >>>>>>>>repair, and the modules only cost $50.00? {and the
> >>>>>>>>
> >>rebuilt
> >>
> >>>modules
> >>>
> >>>>>>>worked
> >>>>>>>
> >>>>>>>>back then.} haha
> >>>>>>>> but on the pluss side if the companys stoped making
> >>>>>>>>
> >>junk, we
> >>
> >>>all
> >>>
> >>>>>>>would be
> >>>>>>>
> >>>>>>>>out of business....
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>bob,
> >>>>>>>>
> >>>>>>>>bobs tv.... worcester, ma
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>----- Original Message -----From: bobstv
> >>>>>>>>
> >><bobstv@xxxxxxxxxxxxx>
> >>
> >>>>>>>>To: <techassist@xxxxxxxxxxxxx>
> >>>>>>>>Sent: Thursday, February 21, 2002 8:02 AM
> >>>>>>>>Subject: [TechAssist] Re: technicial quary
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>>Personally I am glad I only have a few years left to
> >>>>>>>>>
> >>work and
> >>
> >>>hope
> >>>
> >>>>>it
> >>>>>
> >>>>>>>will
> >>>>>>>
> >>>>>>>>>hold out at least till then. I am too old to start
> >>>>>>>>>
> >>doing
> >>
> >>>something
> >>>
> >>>>>>>else.
> >>>>>>>
> >>>>>>>>I
> >>>>>>>>
> >>>>>>>>>can see the demise of this business coming fast as I
> >>>>>>>>>
> >>have been
> >>
> >>>it
> >>>
> >>>>>for
> >>>>>
> >>>>>>>27
> >>>>>>>
> >>>>>>>>>years.
> >>>>>>>>>
> >>>>>>>>>Robert J. Delhommer, Sr.
> >>>>>>>>>Bob's Electronics & TV Service
> >>>>>>>>>Maurice, LA
> >>>>>>>>>
> >>>>>>>>>----- Original Message -----
> >>>>>>>>>From: Junior E Hurdle <jselectronics@xxxxxxxxxxxx>
> >>>>>>>>>To: <techassist@xxxxxxxxxxxxx>
> >>>>>>>>>Sent: Wednesday, February 20, 2002 10:17 PM
> >>>>>>>>>Subject: [TechAssist] technicial quary
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>>as a person who has been in the repair business
> >>>>>>>>>>
> >>fulltime for
> >>
> >>>only
> >>>
> >>>>>6
> >>>>>
> >>>>>>>>years
> >>>>>>>>
> >>>>>>>>>I was wandering if there is any future for the
> >>>>>>>>>
> >>electronic
> >>repair
> >>
> >>>>>tech
> >>>>>
> >>>>>>>say
> >>>>>>>
> >>>>>>>>5
> >>>>>>>>
> >>>>>>>>>or ten years from now.Will there be a market for the
> >>>>>>>>>
> >>kind of
> >>
> >>>service
> >>>
> >>>>>>>we
> >>>>>>>
> >>>>>>>>>offer ?
> >>>>>>>>>
> >>>>>>>>>>send any replys to my email address.
> >>>>>>>>>>Thank you .
> >>>>>>>>>>
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> >>>>>>>>** --------- End Original Message ----------- **
> >>>>>>>>
> >>>>>>>TV Doctors 108 W. Main St. Monroe,Wa. 98272
> >>>>>>>
> >>360-794-6469
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