[TechAssist] Re: Toshiba TV-VCR MV19N2C, multiple thin lines across screen

  • From: "J Silverman" <greentron@xxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Tue, 17 Feb 2004 14:51:18 -0500

As a last resort someone should read the operating instructions that came
with the tv. It might have one of these trick modes, like line doubling or
"sharpen picture", that can be disabled or adjusted in the setup.
Jerry Silverman
Greentron Inc
4 Newland Ave
Greenville SC 29609
864 232 3889
Fax 271 2080
mailto:greentron@xxxxxxx
----- Original Message -----
From: "Gary McCartney" <gary@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, February 17, 2004 12:46 AM
Subject: [TechAssist] Re: Toshiba TV-VCR MV19N2C, multiple thin lines across
screen


> Ed, you would make a good detective. Yes, the guy is about 77 years old.
> I guess the "no tapes in his house" gave it away eh?
>
> I asked the customer if the lines were on an angle and he said they were
> straight across the screen. I'm just going to advise him to buy a
> diffrerent brand but not Orion, Sansui, Emerson, Electrohome or Citizen
> because they'd all likely have the same chassis.
>
>
>
>
> Gary McCartney
>
> McCartney Electronics
> Guelph Ontario Canada
> Est. 1984
> email: gary (at) number63.ca
>
>
>
>
>
>
>
> Tel-Tek Electronics wrote:
> >
> > Sounds like an "Old Guy";-)
> >
> > May just be Customer Support problem.
> >
> > -Ed-
> >
> > Ed Gaidies
> > Tel-Tek Electronics
> > Ontario-Canada
> >
> > Servicing the Consumer Electronic Industry since 1963
> >
> > teltek3@xxxxxxxxxxxx
> >
> > -----Original Message-----
> > From: techassist-bounce@xxxxxxxxxxxxx
> > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of Gary McCartney
> > Sent: Monday, February 16, 2004 2:09 PM
> > To: techassist@xxxxxxxxxxxxx
> > Subject: [TechAssist] Re: Toshiba TV-VCR MV19N2C, multiple thin lines
> > across screen
> >
> > Yes, sorry I left that out. He was referring to picture from the tuner.
> > He couldn't give me an answer if the problem existed while playing a
> > tape because he didn't have any VHS tapes to try.- figures, customers.
> >
> > Gary McCartney
> >
> > McCartney Electronics
> > Guelph Ontario Canada
> > Est. 1984
> > email: gary (at) number63.ca
> >
> > Tel-Tek Electronics wrote:
> > >
> > > Orion is the manufacturer.
> > > Seems a little strange..3 sets..all the same problem?
> > > His other TV may be so old that he can no longer see the individual
> > scan
> > > lines.
> > > And I would presume you are referring to picture from tuner, not
> > playing
> > > a tape.
> > >
> > > -Ed-
> > >
> > > Ed Gaidies
> > > Tel-Tek Electronics
> > > Ontario-Canada
> > >
> > > Servicing the Consumer Electronic Industry since 1963
> > >
> > > teltek3@xxxxxxxxxxxx
> > >
> > > -----Original Message-----
> > > From: techassist-bounce@xxxxxxxxxxxxx
> > > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of Gary McCartney
> > > Sent: Monday, February 16, 2004 1:12 PM
> > > To: techassist@xxxxxxxxxxxxx
> > > Subject: [TechAssist] Toshiba TV-VCR MV19N2C, multiple thin lines
> > across
> > > screen
> > >
> > > I have a customer who has purchased a brand new 19" Toshiba TV-VCR
> > > combo,model MV19N2C and he is asking me about a problem he is having
> > > with multiple fine lines in the otherwise ok picture, going across the
> > > screen. He is on cable and I suggested perhaps it's a cable problem
> > but
> > > he said he connected another TV and it is fine. This is the third set
> > of
> > > the same model he has brought home from the store and has had the same
> > > problem with each set. I have not personally seen the picture on the
> > > screen to know if he is describing the symptoms correctly.
> > >
> > > Is there any known issues with this new model?  Also, who is the
> > actual
> > > manufacturer of the chassis in this set?
> > >
> > > Thanks for any help.
> > > --
> > >
> > > Gary McCartney
> > >
> > > McCartney Electronics
> > > Guelph Ontario Canada
> > > Est. 1984
> > > email: gary (at) number63.ca
> > >
> > >
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