Orion is the manufacturer. Seems a little strange..3 sets..all the same problem? His other TV may be so old that he can no longer see the individual scan lines. And I would presume you are referring to picture from tuner, not playing a tape. -Ed- Ed Gaidies Tel-Tek Electronics Ontario-Canada Servicing the Consumer Electronic Industry since 1963 teltek3@xxxxxxxxxxxx -----Original Message----- From: techassist-bounce@xxxxxxxxxxxxx [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of Gary McCartney Sent: Monday, February 16, 2004 1:12 PM To: techassist@xxxxxxxxxxxxx Subject: [TechAssist] Toshiba TV-VCR MV19N2C, multiple thin lines across screen I have a customer who has purchased a brand new 19" Toshiba TV-VCR combo,model MV19N2C and he is asking me about a problem he is having with multiple fine lines in the otherwise ok picture, going across the screen. He is on cable and I suggested perhaps it's a cable problem but he said he connected another TV and it is fine. This is the third set of the same model he has brought home from the store and has had the same problem with each set. I have not personally seen the picture on the screen to know if he is describing the symptoms correctly. Is there any known issues with this new model? Also, who is the actual manufacturer of the chassis in this set? Thanks for any help. -- Gary McCartney McCartney Electronics Guelph Ontario Canada Est. 1984 email: gary (at) number63.ca ------------------------------------------------------------------------ ----- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/ ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/