One more question. If there had been glass cleaner dripped on the tact switches or the board, wouldn't there be some visual evidence? I see no stain or corrosion of any kind on the board, either side. It's like from the factory. I pulled the chassis out and turned the set on, it still has the same problem. So that would eliminate contact with the bezel as being the cause. Paul Jim Myers <jr.myers@xxxxxxxxxxx> wrote: SYMPTOMS Set up screen intermittently keeps coming up. RESOLUTION The menu pop up has been found to occur due to the reasons below. 1. Customer used glass cleaner that dripped on to the control board below the CRT. The residue is causing the intermittent screen pop up. Replace the board to correct the problem and instruct the customer not to allow the glass cleaner to drip down the face of the CRT. 2. The menu button is not centered or hitting the Bezel. Remove the two menu buttons and remount tilting them back a little bit so they no longer touch the Bezel. ******************************** Since 1972 * Jim Myers * Telrad Electronics * Fort Wayne Indiana * ******************************** Paul wrote: > This set will have a screen that says, Original set up and an option of, Auto > program (ch+) or Exit (ch -). > This comes on by it's self intermittently. It can be extinguished by hitting > the menu button or the ch - button. However it may come back within a few > seconds or minutes. The screen will sometimes go black and show DVD or video > 4 in the corner and the remote has no control of any functions. You can turn > the set off manually and back on manually. Is this a software problem or some > type of noise on the data lines? > Paul > > > Paul ,B > Central TV&Video > 911W Grand Ave > Grover Beach Ca. > (805)481-8084 > > ----------------------------------------------------------------------------- > This Email List is Public. Remove: http://www.tech-assist.org/remove.htm > Lost Password: http://www.tech-assist.org and select "Login Problems?". > Appliance Repair List: http://www.tech-assist.org/secure/tip/chatjoin.htm#app > Email Archives: //www.freelists.org/archives/techassist/ > ----------------------------------------------------------------------------- This Email List is Public. Remove: http://www.tech-assist.org/remove.htm Lost Password: http://www.tech-assist.org and select "Login Problems?". Appliance Repair List: http://www.tech-assist.org/secure/tip/chatjoin.htm#app Email Archives: //www.freelists.org/archives/techassist/ Paul ,B Central TV&Video 911W Grand Ave Grover Beach Ca. (805)481-8084 ----------------------------------------------------------------------------- This Email List is Public. Remove: http://www.tech-assist.org/remove.htm Lost Password: http://www.tech-assist.org and select "Login Problems?". Appliance Repair List: http://www.tech-assist.org/secure/tip/chatjoin.htm#app Email Archives: //www.freelists.org/archives/techassist/