[TechAssist] Re: RCA F36705 CTC197
- From: "Chris Gorsch" <cgorsch@xxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 2 Jan 2003 08:25:32 -0600
Tommy, my experiences with this type of thing is that either it has to be
unplugged for a longer period or there is a difference in line voltage. A
Variac Xfmr would be the best answer for the last option . The first option
U pretty much covered
other than monitoring B+ at Eeprom . If U can't make it happen at shop,
changing the Eeprom might be the best option. By the way was the VCR still
hooked up the 2nd call ?
ski
HAPPY NEW YEAR!
BLESS AMERICA, PLEASE GOD!
SKI-CHRIS GORSCH
ZACHARY, LA.
cgorsch@xxxxxxx If Replying, Please Include Copy of Message
==========================================
Be at war with your vices, at peace with your neighbors, and let every new
year find you a better man- - Ben Franklin
----- Original Message -----
From: <Hermantvr@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, January 01, 2003 10:10 PM
Subject: [TechAssist] RCA F36705 CTC197
Got in an RCA F36705 (CTC197) that is acting weird. Customer complains that
the unit looses sync and channels. Went to customers home...found VCR
on.Turned the VCR off and Picture cleared up....duh!!! Customer called back
in about an hour and said it was the same. Went back the next morning and
channels 2-13 were fine, but above 13 was not there. (Customer is on cable)
Accessed the menu and there was no Antenna/Cable selection in the menu. I
unplugged the unit for a few minutes and it still would not display the
proper menu. The setup menu would appear, and I could access
everything...everything except the Cable / Antenna selection. I loaded the
"Big Ass Thing" up in my truck and took in to the shop...what do you know
...
it works perfect there. The Antenna/Cable selection has returned to the menu
and everything works fine. This unit is less than one year old so all the
factory updates have been added at the factory. I went through the Tuner and
resoldered all the grounds but it did not help. As I said...the TV 021 and
the 0098 factory updates have been performed at the factory. I suppose the
EEPROM is the most likely culprit, however everything looks Great at the
shop. I just do not understand why the cable/antenns selection was not in
the
menu at the customers home and it appeared after I brought it to the
shop.Any
advice will be appreciated.
Tommy Herman
Herman TV
250 School Ave SW
Taylorsville, N.C. 28681
828-632-5322 Voice
828-632-3880 Fax
hermantvr@xxxxxxxxxxxxx
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