[TechAssist] Re: RCA F36705 CTC197
- From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 2 Jan 2003 08:56:07 -0500
Could this possibly be a Guide Plus setup issue? You may want to check if it
is setup for Cable Box or Cable in the Guide Plus setup menu.
Bob Waterman, CET® #RI-28
Master Technician License #9109
Service Manager
Gemini Computer, TV, & Security Alarms
(508)695-7302
(508)695-7769 FAX
geminitv@xxxxxxxxxxxxxxxx
geminitv@xxxxxxx
----- Original Message -----
From: <HSWAD@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, January 02, 2003 8:48 AM
Subject: [TechAssist] Re: RCA F36705 CTC197
> In a message dated 1/1/03 11:11:39 PM Eastern Standard Time,
> Hermantvr@xxxxxxxxxxxxx writes:
>
>
> > Subj:[TechAssist] RCA F36705 CTC197
> > Date:1/1/03 11:11:39 PM Eastern Standard Time
> > From:<A
HREF="mailto:Hermantvr@xxxxxxxxxxxxx";>Hermantvr@xxxxxxxxxxxxx</A>
> > Reply-to:<A
HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> > To:<A
HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> > Sent from the Internet
> >
> >
> >
> >
> > Got in an RCA F36705 (CTC197) that is acting weird. Customer complains
that
> >
> > the unit looses sync and channels. Went to customers home...found VCR
> > on.Turned the VCR off and Picture cleared up....duh!!! Customer called
back
> >
> > in about an hour and said it was the same. Went back the next morning
and
> > channels 2-13 were fine, but above 13 was not there. (Customer is on
cable)
> >
> > Accessed the menu and there was no Antenna/Cable selection in the menu.
I
> > unplugged the unit for a few minutes and it still would not display the
> > proper menu. The setup menu would appear, and I could access
> > everything...everything except the Cable / Antenna selection. I loaded
the
> > "Big Ass Thing" up in my truck and took in to the shop...what do you
know
> > ...
> > it works perfect there. The Antenna/Cable selection has returned to the
> > menu
> > and everything works fine. This unit is less than one year old so all
the
> > factory updates have been added at the factory. I went through the Tuner
> > and
> > resoldered all the grounds but it did not help. As I said...the TV 021
and
> > the 0098 factory updates have been performed at the factory. I suppose
the
> > EEPROM is the most likely culprit, however everything looks Great at the
> > shop. I just do not understand why the cable/antenns selection was not
in
> > the
> > menu at the customers home and it appeared after I brought it to the
> > shop.Any
> > advice will be appreciated.
> >
> > Tommy Herman
> > Herman TV
> > 250 School Ave SW
> > Taylorsville, N.C. 28681
> > 828-632-5322 Voice
> > 828-632-3880 Fax
> > hermantvr@xxxxxxxxxxxxx
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