[TechAssist] RCA 24V510T warranty term
- From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxx>
- To: "Techassist" <techassist@xxxxxxxxxxxxx>
- Date: Wed, 16 Jun 2004 07:58:55 -0400
I have a customer who carried in an RCA 24" TV, model # 24V510T that was
purchased on 11/09/2003. His owner's manual (and the one obtained from the
Thomson service website) both indicate that product labor warranty is 1
year, however, RCA Parts Finder indicates it is only a 90 day labor
warranty. I have sent an email to Thomson via their website requesting the
correct warranty term for this model but I was wondering if anyone else has
been in this situation and what kind of reply they had received. Can you
also confirm what I have found on Parts Finder?
Bob Waterman, CET® #RI-28
Master Technician License #9109
Service Manager / Parts Manager
Gemini Computer, TV, & Security Alarms
(508)695-7302
(508)695-7769 FAX
geminitv@xxxxxxxxxxx
geminitv@xxxxxxx
www.geminicomputertvsecurityalarms.com
-----------------------------------------------------------------------------
Lost Password:
http://www.tech-assist.org and select "Login Problems?".
Email Archives:
//www.freelists.org/archives/techassist/
Other related posts:
