[TechAssist] Re: RCA 24V510T warranty term
- From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 16 Jun 2004 14:18:29 -0400
Yes it is a standard curved CRT and the CRT has some strange markings on it
(Chinese?). The model number label on the back of the set indicates it was
assembled in China.
Bob Waterman, CET® #RI-28
Master Technician License #9109
Service Manager / Parts Manager
Gemini Computer, TV, & Security Alarms
(508)695-7302
(508)695-7769 FAX
geminitv@xxxxxxxxxxx
geminitv@xxxxxxx
www.geminicomputertvsecurityalarms.com
----- Original Message -----
From: "Mouton's Electronics" <moutons@xxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, June 16, 2004 2:03 PM
Subject: [TechAssist] Re: RCA 24V510T warranty term
> I thought the 1yr warranty was strickly on the Tru-Flat series, this is a
> standard tube isn't it?
>
> Jason
> Moutons Electronics
>
>
> ----- Original Message -----
> From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, June 16, 2004 12:48 PM
> Subject: [TechAssist] Re: RCA 24V510T warranty term
>
>
> > For those who may be interested, here is the response I received from
> > Thomson:
> >
> > Greetings from Thomson,
> >
> > The owner's manual is correct warranty is 1 year for parts and labor.
> > Partsfinder will be corrected in the next release.
> >
> > Thank You
> > Thomson Network
> >
> > Bob Waterman, CET® #RI-28
> > Master Technician License #9109
> > Service Manager / Parts Manager
> > Gemini Computer, TV, & Security Alarms
> > (508)695-7302
> > (508)695-7769 FAX
> > geminitv@xxxxxxxxxxx
> > geminitv@xxxxxxx
> > www.geminicomputertvsecurityalarms.com
> >
> >
> > ----- Original Message -----
> > From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxx>
> > To: "Techassist" <techassist@xxxxxxxxxxxxx>
> > Sent: Wednesday, June 16, 2004 7:58 AM
> > Subject: [TechAssist] RCA 24V510T warranty term
> >
> >
> > > I have a customer who carried in an RCA 24" TV, model # 24V510T that
was
> > > purchased on 11/09/2003. His owner's manual (and the one obtained from
> the
> > > Thomson service website) both indicate that product labor warranty is
1
> > > year, however, RCA Parts Finder indicates it is only a 90 day labor
> > > warranty. I have sent an email to Thomson via their website requesting
> the
> > > correct warranty term for this model but I was wondering if anyone
else
> > has
> > > been in this situation and what kind of reply they had received. Can
you
> > > also confirm what I have found on Parts Finder?
> > >
> > > Bob Waterman, CET® #RI-28
> > > Master Technician License #9109
> > > Service Manager / Parts Manager
> > > Gemini Computer, TV, & Security Alarms
> > > (508)695-7302
> > > (508)695-7769 FAX
> > > geminitv@xxxxxxxxxxx
> > > geminitv@xxxxxxx
> > > www.geminicomputertvsecurityalarms.com
> > >
> > >
> > >
> >
>
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