[TechAssist] Re: PC Question -Windows is gone!

  • From: Paul <dntwntv@xxxxxxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Thu, 24 Mar 2005 10:40:06 -0800 (PST)

Jason 
     I have windows ME on mine and there is a way to go back to a certain date 
and it starts from that date as far as memory and files. If you do not have 
this information I can send it to you. This may not be helpful for your 
problem. I talked to the guru that works on mine. He said if you have a boot 
disk you can install an upgrade ME and it will not remove your files and you 
can go back to the date that you want. If you need a boot disk I can make one 
for you. 
                                                                                
                                        Paul
Jason - Excel Distributing <JMartin@xxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Hi guys!
My pc at home went kaput. I'm sure it is just the power switch or fuse, lol. 
Anyways, I was doing a windows update friday night and when it restarted it did 
the memory check then went to a black screen and had a white box telling me 
that windows.exe is not found - Please reinstall windows. I click ok and it 
tells me of a c:windows/system/xxxx.dll file is missing. I click ok again and 
it just sits there.

ABS is supposed to call me tonight to help cause a windows disk was not 
included 4.5 yrs ago when I got the system. My question is if I have to 
reinstall windows will it lose any files I have stored? I haven't done a backup 
in a while so I hope not. It originally had Win ME, should I just go get Win XP?

Thanks guys!

Sincerely,

Jason Martin
Excel Distributing Inc.
1819 Mentor Ave.
Cincinnati, Ohio 45212

ph-800-733-3329 fax- 800-735-8007
www.ExcelDistributingInc.com

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Paul ,B
Central TV&Video
911W Grand Ave
Grover Beach Ca.
(805)481-8084

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