Jason I have windows ME on mine and there is a way to go back to a certain date and it starts from that date as far as memory and files. If you do not have this information I can send it to you. This may not be helpful for your problem. I talked to the guru that works on mine. He said if you have a boot disk you can install an upgrade ME and it will not remove your files and you can go back to the date that you want. If you need a boot disk I can make one for you. Paul Jason - Excel Distributing <JMartin@xxxxxxxxxxxxxxxxxxxxxxxx> wrote: Hi guys! My pc at home went kaput. I'm sure it is just the power switch or fuse, lol. Anyways, I was doing a windows update friday night and when it restarted it did the memory check then went to a black screen and had a white box telling me that windows.exe is not found - Please reinstall windows. I click ok and it tells me of a c:windows/system/xxxx.dll file is missing. I click ok again and it just sits there. ABS is supposed to call me tonight to help cause a windows disk was not included 4.5 yrs ago when I got the system. My question is if I have to reinstall windows will it lose any files I have stored? I haven't done a backup in a while so I hope not. It originally had Win ME, should I just go get Win XP? Thanks guys! Sincerely, Jason Martin Excel Distributing Inc. 1819 Mentor Ave. Cincinnati, Ohio 45212 ph-800-733-3329 fax- 800-735-8007 www.ExcelDistributingInc.com ----------------------------------------------------------------------------- This Email List is Public. Remove: http://www.tech-assist.org/remove.htm Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/ Paul ,B Central TV&Video 911W Grand Ave Grover Beach Ca. (805)481-8084 ----------------------------------------------------------------------------- This Email List is Public. Remove: http://www.tech-assist.org/remove.htm Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/