[TechAssist] Re: FIX! Sony KV36XBR400 diagonal lines of dotsin picture, FIX!
- From: Jim Myers <jr.myers@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Wed, 21 Apr 2004 14:54:44 -0500
Bob, that was not really a problem since my road tech, Damon, had pulled
the chassis. I keep a CRT/yoke to use as a jig so we don't have to pull
the whole set. Shipping also not a problem since I would have had to
ship a dud if the board were still a stock item. Repairs don't always
work out like they should for us either though. Hey, did you notice
these really great thunder storms coming through? Gonna get busy soon!
*******************************************************************************************************************
Since 1972
Jim Myers
Telrad Electronics
Fort Wayne, Indiana
Gemini Computer & TV wrote:
> Jim,
> I believe you are correct as I have had to send NLA boards to Sony (such as
> the "BR" boards for the KP53XBR200). Sony actually treats this as a "parts
> order" and charges the last dealer price of the particular board. It sucks
> if you had diagnosed it in the customer's home and left the set there, only
> to find out after ordering the board, that it is NLA and must be sent out.
> Now another trip is needed to the customer's home to extract the board plus
> you must pay to ship the board the Sony's rebuilding facility in Mt
> Pleasant, PA so be aware of this so you can charge those COD customer's
> accordingly.
>
> Bob Waterman, CET® #RI-28
> Master Technician License #9109
> Service Manager / Parts Manager
> Gemini Computer, TV, & Security Alarms
> (508)695-7302
> (508)695-7769 FAX
> geminitv@xxxxxxxxxxx
> geminitv@xxxxxxx
> www.geminicomputertvsecurityalarms.com
>
>
> ----- Original Message -----
> From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, April 21, 2004 1:53 PM
> Subject: [TechAssist] Re: FIX! Sony KV36XBR400 diagonal lines of dots in
> picture, FIX!
>
>
>
>>P/N is 875967670, generic is MSM56V16160F-10TS-K, subs to 875946347
>>generic MB811171622A-100FN.
>>Sony's refurb program is new and so far no price that I have found
>>although I am pretty sure the price to refurb will be the same as the
>>new board price if it were available. If I see this problem again I will
>>of course replace the IC since I now know the cause, it was impossible
>>to trace since I could not find anywhere that the dots would show up on
>>the scope. PTS had a rebuild price of a little over 100.00 but I was
>>pretty sure that if I sent it to them it would come back with the
>>problem still there.
>>
>
> ****************************************************************************
> ***************************************
>
>>Since 1972
>>Jim Myers
>>Telrad Electronics
>>Fort Wayne, Indiana
>>
>>
>>gulftech@xxxxxxxx wrote:
>>
>>>Jim,
>>>
>>>(I corrected the subject line)
>>>
>>>Two questions. First, what is the number of IC3301? (Generic & Sony
>>>number, if possible.)
>>>
>>>Second, what did Sony charge to rebuild the pcb vs. cost of replacement?
>>>
>>>
>>>Ken Smith
>>>Gulf Technical Services
>>>3034 Gulf Breeze Parkway
>>>Gulf Breeze, FL 32563
>>>850-934-8324 (Voice) 850-932-0819 (Fax)
>>>
>>>
>>>On Wed, 21 Apr 2004 11:16:26 -0500 Jim Myers <jr.myers@xxxxxxxxxxx>
>>>writes:
>>>
>>>
>>>>Nope, dropped a zero. It's KV36XBR400 DX-1A chassis. Sorry 'bout that.
>>>>
>>>
>>>
> *************************************************************************
>
>>>******************************************
>>>
>>>
>>>>Since 1972
>>>>Jim Myers
>>>>Telrad Electronics
>>>>Fort Wayne, Indiana
>>>>
>>>>
>>>>Gemini Computer & TV wrote:
>>>>
>>>>
>>>>>Jim,
>>>>>Is that the correct model number?
>>>>>
>>>>>Bob Waterman, CET® #RI-28
>>>>>Master Technician License #9109
>>>>>Service Manager / Parts Manager
>>>>>Gemini Computer, TV, & Security Alarms
>>>>>(508)695-7302
>>>>>(508)695-7769 FAX
>>>>>geminitv@xxxxxxxxxxx
>>>>>geminitv@xxxxxxx
>>>>>www.geminicomputertvsecurityalarms.com
>>>>>
>>>>>
>>>>>----- Original Message -----
>>>>>From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
>>>>>To: "TechAssist" <techassist@xxxxxxxxxxxxx>
>>>>>Sent: Wednesday, April 21, 2004 11:14 AM
>>>>>Subject: [TechAssist] FIX! Sony KV36XBR40 diagonal lines of dots
>>>>
>>>>in picture,
>>>>
>>>>
>>>>>FIX!
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>Replace IC3301 on B board.
>>>>>>Had nine diagonal lines of dots in video. The dots would vary in
>>>>>>intensity with the color control and change color with the tint
>>>>
>>>>control.
>>>>
>>>>
>>>>>>The dots were present in tuner mode and in all but two ext video
>>>>
>>>>modes.
>>>>
>>>>
>>>>>>Sent B board to Sony for refurb and they replaced IC3301 which
>>>>
>>>>fixed the
>>>>
>>>>
>>>>>>problem.
>>>>>>
>>>>>
>>>>>
> *************************************************************************
>
>>>***
>>>
>>>
>>>>>***************************************
>>>>>
>>>>>
>>>>>
>>>>>>Since 1972
>>>>>>Jim Myers
>>>>>>Telrad Electronics
>>>>>>Fort Wayne, Indiana
>>>>>>
>>>>
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