[TechAssist] Re: FIX! Sony KV36XBR400 diagonal lines of dots in picture, FIX!
- From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 21 Apr 2004 14:22:20 -0400
Jim,
I believe you are correct as I have had to send NLA boards to Sony (such as
the "BR" boards for the KP53XBR200). Sony actually treats this as a "parts
order" and charges the last dealer price of the particular board. It sucks
if you had diagnosed it in the customer's home and left the set there, only
to find out after ordering the board, that it is NLA and must be sent out.
Now another trip is needed to the customer's home to extract the board plus
you must pay to ship the board the Sony's rebuilding facility in Mt
Pleasant, PA so be aware of this so you can charge those COD customer's
accordingly.
Bob Waterman, CET® #RI-28
Master Technician License #9109
Service Manager / Parts Manager
Gemini Computer, TV, & Security Alarms
(508)695-7302
(508)695-7769 FAX
geminitv@xxxxxxxxxxx
geminitv@xxxxxxx
www.geminicomputertvsecurityalarms.com
----- Original Message -----
From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, April 21, 2004 1:53 PM
Subject: [TechAssist] Re: FIX! Sony KV36XBR400 diagonal lines of dots in
picture, FIX!
> P/N is 875967670, generic is MSM56V16160F-10TS-K, subs to 875946347
> generic MB811171622A-100FN.
> Sony's refurb program is new and so far no price that I have found
> although I am pretty sure the price to refurb will be the same as the
> new board price if it were available. If I see this problem again I will
> of course replace the IC since I now know the cause, it was impossible
> to trace since I could not find anywhere that the dots would show up on
> the scope. PTS had a rebuild price of a little over 100.00 but I was
> pretty sure that if I sent it to them it would come back with the
> problem still there.
>
****************************************************************************
***************************************
> Since 1972
> Jim Myers
> Telrad Electronics
> Fort Wayne, Indiana
>
>
> gulftech@xxxxxxxx wrote:
> > Jim,
> >
> > (I corrected the subject line)
> >
> > Two questions. First, what is the number of IC3301? (Generic & Sony
> > number, if possible.)
> >
> > Second, what did Sony charge to rebuild the pcb vs. cost of replacement?
> >
> >
> > Ken Smith
> > Gulf Technical Services
> > 3034 Gulf Breeze Parkway
> > Gulf Breeze, FL 32563
> > 850-934-8324 (Voice) 850-932-0819 (Fax)
> >
> >
> > On Wed, 21 Apr 2004 11:16:26 -0500 Jim Myers <jr.myers@xxxxxxxxxxx>
> > writes:
> >
> >>Nope, dropped a zero. It's KV36XBR400 DX-1A chassis. Sorry 'bout that.
> >>
> >
> >
*************************************************************************
> > ******************************************
> >
> >>Since 1972
> >>Jim Myers
> >>Telrad Electronics
> >>Fort Wayne, Indiana
> >>
> >>
> >>Gemini Computer & TV wrote:
> >>
> >>>Jim,
> >>>Is that the correct model number?
> >>>
> >>>Bob Waterman, CET® #RI-28
> >>>Master Technician License #9109
> >>>Service Manager / Parts Manager
> >>>Gemini Computer, TV, & Security Alarms
> >>>(508)695-7302
> >>>(508)695-7769 FAX
> >>>geminitv@xxxxxxxxxxx
> >>>geminitv@xxxxxxx
> >>>www.geminicomputertvsecurityalarms.com
> >>>
> >>>
> >>>----- Original Message -----
> >>>From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
> >>>To: "TechAssist" <techassist@xxxxxxxxxxxxx>
> >>>Sent: Wednesday, April 21, 2004 11:14 AM
> >>>Subject: [TechAssist] FIX! Sony KV36XBR40 diagonal lines of dots
> >>
> >>in picture,
> >>
> >>>FIX!
> >>>
> >>>
> >>>
> >>>
> >>>>Replace IC3301 on B board.
> >>>>Had nine diagonal lines of dots in video. The dots would vary in
> >>>>intensity with the color control and change color with the tint
> >>
> >>control.
> >>
> >>>>The dots were present in tuner mode and in all but two ext video
> >>
> >>modes.
> >>
> >>>>Sent B board to Sony for refurb and they replaced IC3301 which
> >>
> >>fixed the
> >>
> >>>>problem.
> >>>>
> >>>
> >>>
> >
*************************************************************************
> > ***
> >
> >>>***************************************
> >>>
> >>>
> >>>>Since 1972
> >>>>Jim Myers
> >>>>Telrad Electronics
> >>>>Fort Wayne, Indiana
> >>>>
> >>
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