[TechAssist] Credit card warning!

  • From: "Hugh @ Main TV" <maintv2004@xxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Wed, 26 Jan 2005 11:34:02 -0700

Maybe others have had this happen, but it is a first for us.  We take all 
credit cards and go through  a company that processes 
all cards and deposits funds to our bank account.  During the fall busy season 
we had guy call and say he was sending person in to buy 
a used TV and wanted to put it on his credit card.  We took info over phone and 
it went through ok-person came in and bought TV.
Now we found out that the purchase was with a stolen card or stolen card info.  
Our card processor told us we would be charged back 
for this transaction.  So we lost the TV and also the price paid us for the 
sale!  I got the agreement out and read it for first time--it says 
we can be charged back for any reason that may come along--looks like the 
customer has all the rights and we have none!  We have learned a hard lesson 
from this--never do a card transaction over the phone for a third party, ask 
for ID , zip code, drivers license, etc. if in doubt. 
We do repair work and deliver TV to customer in home an take his card 
there--this looks safer.  Credit card business is getting to be 50% 
of total sales and guess it is a fact we have to live with.  The card company 
told us the crooks come out more at Christmas time!


maintv2004@xxxxxxxxxxx
Main TV
636 Main St
Longmont, Co 80501
303-776-6955  Tel
303-776-0792  Fax

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