Hi Adrien I have the E52 and I use the hash key to alternate between upper case, lower case, predictive text upper and lower case and numbers. To find out what a key does try Talks key and 0 to go to training mode and see what the different keys do. Hope this helps you. Chantal On 1/14/14, Adrien Collins <adriencollins22160@xxxxxxxxx> wrote: > Hi > > I have a nokia e500 or e5, I am not sure how to switch the > phone between numbers, letters and punctuation when I am > typing a message or entering a password, please help. > > Also, there are two buttons on either side of the keypad, > they don't say much, how can I get them to speak what they > are supposed to? > > Regards > > Adrien > > > > >