Hi Anyone help with this problem. All punctuation on the QWERTY appears to be spoken by Talks except the apostrophy which is to the right of the space-bar. Yet if I hit the Edit/Capital key Talks says 'and' which I think is the & sign. Then when I try again in lower case it will not say ' and finally if I write a word like her's though the apostrophy is not pronounced it is put in! I have also found on the 2nd e71 and the Talks minor update recently that the icons I had to label before, I did not have to do it this time in e-mail. Big sigh of relief! Eleaor -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 121 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message