Hi Debbie, Just ring T-Mobile and tell them your problem. If they replace the Sim, it will have your same phone number on it anyway. All the best Steve -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Debbie Palmer Sent: 10 June 2007 21:09 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: No connection Hi Steve It doesn't happen all the time but more often than not. Can't actually remember how old the sim card is not 3 years old I don't think. If I did need another one where do I get one from and how do I restore my number to it or do I need to talk to t-mobile about it? Thanks Debbie