Hi Debbie, Does this happen every time, or intermittently? Also, how old is your Sim card? If it is over 3 or 4 years old, you might need a new one, for 3G capabilities and things like that. It sounds like your Sim may be the problem, but I am not 100 percent about that. All the best Steve -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Debbie Palmer Sent: 10 June 2007 17:50 To: Talks-Uk@Freelists. Org Subject: [talks-uk] No connection Hi I have a new N73 phone which I have no set up. There is nothing wrong with my t-mobile connection but when I want to make a call I get a no connection message. The battery is fine and there is normally plenty of reception bars on the phone. Help please Debbie Living in beautiful Devon You can contact me on: Email: wadham.house@xxxxxxxxxxxxxxxx Skype: debs1965 MSN: wadham.house@xxxxxxxxxxxxxxxx Mobile: 07930 332608