Diana if the license has been reset for your account, then downloading the trial software will work as a full licensed software once you logon. hth Casey ----- Original Message ----- From: "Diana Dawne" <drdawne@xxxxxxxxxxxx> To: <talk-serotek@xxxxxxxxxxxxx> Sent: Wednesday, August 01, 2007 9:49 PM Subject: TalkSerotek: Re: Newbie I have encountered a problem and I wonder if someone might be able to give me some advice. I have recently acquired a new laptop and I have been using sa togo and it is really wonderful. However I am not this world's most computer savvy person and this computer has a boatload of software that needs to be escorted to the bucket in the sky. That, and there are a few things you can do with a license that you can't do otherwise so I bought another license. I went to the website to download it but the only thing I saw was the thirty day trial. will that turn into a regular version or should I wait to call support tomorrow I tried but got voice mail. love, Diana & that Very Enchanting and Magical Seeing Eye Fuller Brush -- Diana Dawne PHD Phone 5622324488 Cell 5625779889 email: drdawne@xxxxxxxxxxxx Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere. The Talk Serotek mailing list Post to the list by sending a message to: talk-serotek@xxxxxxxxxxxxx Subscribe/Unsubscribe: //freelists.org/list/talk-serotek or by sending a message to talk-serotek-request@xxxxxxxxxxxxx with subscribe in the subject line, or unsubscribe in the subject line. Archives: //www.freelists.org/archives/talk-serotek/ Visit Serotek: www.serotek.com The Talk Serotek mailing list Post to the list by sending a message to: talk-serotek@xxxxxxxxxxxxx Subscribe/Unsubscribe: //freelists.org/list/talk-serotek or by sending a message to talk-serotek-request@xxxxxxxxxxxxx with subscribe in the subject line, or unsubscribe in the subject line. Archives: //www.freelists.org/archives/talk-serotek/ Visit Serotek: www.serotek.com