Chase, have you rebooted? Sorry for the simple question, but sometimes Windows needs a refresh. On Jun 8, 2011, at 4:31 PM, Chase Crispin wrote: Hi All, I was recording, saving, editing, encoding, etc with SR yesterday with no problems at all. Today I can not save. When ever I go to save SR locks up and won't respond. I have to kill it with task manager. I can not save anything. I tried a reinstall from the web, I am on vacation so I do not have the CD. I installed from the web and it didn't fix the problem. Anything I can do? I have the latest version of SR 3.8.0.0, JAWS 12 latest build, Windows XP pro SP3. Thanks, Chase Crispin Visit my website! http://www.blindmobiletech.com/ Email: chase dot crispin at gmail dot com My SAMobile address is no longer active.