Sandra, Is this machine connected to the Internet. If it is, I could remote in and check your setup. What version of Jaws are you running? Best wishes. Tim Burgess Raised Bar Ltd Phone: +44 (0)1827 719822 Don't forget to vote for improved access to music and music technology at http://www.raisedbar.net/petition.htm -----Original Message----- From: sib-access-bounce@xxxxxxxxxxxxx [mailto:sib-access-bounce@xxxxxxxxxxxxx] On Behalf Of sandra gayer Sent: 31 January 2012 08:07 To: daniel.spreadbury@xxxxxxxx Cc: sib-access@xxxxxxxxxxxxx Subject: [sib-access] Re: Sandra's saga continues I'm back. I recopied the Sibelius Software folder into Roaming, reopened Sibelius from the start menue and got the "plugin is not working properly" message. I ran test plugin and ended up in a circle. I would really like to know what I'm doing wrong or whether I should quit while I'm ahead and take Sibelius back to the shop today. There can't be too many other things left to try can there? It's a real shame if I cannot use this wonderful programme. I remember saying more than once that Sib3 was good enough for me but, as you all know, it doesn't work with Vista. All the best, Sandra. On 1/31/12, sandra gayer <sandragayer7@xxxxxxxxx> wrote: > Hello everyone, > Sorry I didn't write back last night but, after the third attempt to > download Sibelius5.2.5, the computer decided to crash. I've been > trying again since ten to seven and I think it worked although there > is no Sibelius 5.2.5 in my 'all programmes', just Sib5. The Jaws > plugin still isn't working so I'm going to carry out Dave's > suggestion. > > All the best, > Sandra. > > -- > http://www.sandragayer.com > -- http://www.sandragayer.com If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx