So much for the concept of "24/7 Technical Support"......<sigh> Not worth much if there's a language barrier ......! Margy ------------ sent from my iPaq Pocket PC -----Original Message----- From: "Bokenkampgsd1@xxxxxxx"<Bokenkampgsd1@xxxxxxx> Sent: 2/14/06 1:06:04 AM To: "Halwend@xxxxxxx"<Halwend@xxxxxxx>, "showgsd-l@xxxxxxxxxxxxx"<showgsd-l@xxxxxxxxxxxxx> Subject: [ SHOWGSD-L ] Re: showgsd-l Digest V3 #432 In a message dated 2/14/2006 12:02:52 A.M. Central Standard Time, Halwend@xxxxxxx writes: I found when I called AOL for assistance I seemed to raise a nice little guy in India wearing his turban riding gleefully along on his elephant. The rule of thumb is call before 5pm central daily to speak to someone still located in the USA. Both AOL and Dell computers use the other half of the world to answer after hour questions and yes they do read from script cards. A good friend "high up" at Dell told me about this. If you cannot handle things by day, forget calling after hours. Molly Trillia German Shepherds ============================================================================ POST is Copyrighted 2006. All material remains the property of the original author and of GSD Communication, Inc. NO REPRODUCTIONS or FORWARDS of any kind are permitted without prior permission of the original author AND of the Showgsd-l Management. ALL RIGHTS RESERVED. ALL PERSONS ARE ON NOTICE THAT THE FORWARDING, REPRODUCTION OR USE IN ANY MANNER OF ANY MATERIAL WHICH APPEARS ON SHOWGSD-L WITHOUT THE EXPRESS PERMISSION OF ALL PARTIES TO THE POST AND THE LIST MANAGEMENT IS EXPRESSLY FORBIDDEN, AND IS A VIOLATION OF LAW. VIOLATORS OF THIS PROHIBITION WILL BE PROSECUTED. For assistance, please contact the List Management at admin@xxxxxxxxxxxx VISIT OUR WEBSITE - URL temporarily deleted due to AOL issues ============================================================================ . ============================================================================ POST is Copyrighted 2006. All material remains the property of the original author and of GSD Communication, Inc. NO REPRODUCTIONS or FORWARDS of any kind are permitted without prior permission of the original author AND of the Showgsd-l Management. ALL RIGHTS RESERVED. ALL PERSONS ARE ON NOTICE THAT THE FORWARDING, REPRODUCTION OR USE IN ANY MANNER OF ANY MATERIAL WHICH APPEARS ON SHOWGSD-L WITHOUT THE EXPRESS PERMISSION OF ALL PARTIES TO THE POST AND THE LIST MANAGEMENT IS EXPRESSLY FORBIDDEN, AND IS A VIOLATION OF LAW. VIOLATORS OF THIS PROHIBITION WILL BE PROSECUTED. For assistance, please contact the List Management at admin@xxxxxxxxxxxx VISIT OUR WEBSITE - URL temporarily deleted due to AOL issues ============================================================================