[real-eyes] Re: illegal questioning by American airlines
- From: "jose" <crunch1@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Tue, 13 Dec 2011 01:05:29 -0600
nevermind. was catching up on old emails. sorry I dug it up again.
Jose Lopez, President
Lopez Language Services, LLC
"We Speak Your Language"
Call us anytime at 888.824.3022
----- Original Message -----
From: "Erika Wolf" <wolferika101@xxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Monday, December 12, 2011 2:36 PM
Subject: [real-eyes] Re: illegal questioning by American airlines
> Agreed. Why are you suddenly drudging all this up again, when the issue
> was
> completely resolved? A little too late on your response, I'm quite
> afraid.
> E
>
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
> On Behalf Of Mitchell D. Lynn
> Sent: Monday, December 12, 2011 2:02 PM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Re: illegal questioning by American airlines
>
> Good grief, dude. This discussion was from more than a month back. It was
> a
> spirited discussion that ended amicably enough.
>
>
>
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
> On Behalf Of jose
> Sent: Monday, December 12, 2011 4:05 AM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Re: illegal questioning by American airlines
>
> I'll be taking this off list with her. putting her down and isn't helping
> this matter.
>
>
>
> Jose Lopez, President
> Lopez Language Services, LLC
>
> "We Speak Your Language"
> Call us anytime at 888.824.3022
>
> ----- Original Message -----
> From: "Erika Wolf" <wolferika101@xxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Wednesday, October 26, 2011 1:44 PM
> Subject: [real-eyes] Re: illegal questioning by American airlines
>
>
>> Who is flying off the handle? I was just simply expressing: American
>> Airlines is treating blind persons with guide dogs , differently,now,
>> then
>> ever before for whatever reason. Who knows why. Furthermore, I told the
>> agent of always being placed in bulk head with my dogs no matter what
>> the
>> size of the dog.
>>
>> -----Original Message-----
>> From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Mitchell D. Lynn
>> Sent: Wednesday, October 26, 2011 2:26 PM
>> To: real-eyes@xxxxxxxxxxxxx
>> Subject: [real-eyes] Re: illegal questioning by American airlines
>>
>> It's one instance with one agent. We shouldn't be flying off the handle
>> on
>> something that is not proven to be an ecumenical policy, and is
>> statistically insignificant.
>>
>> If it is insensitive, then call and ask for a supervisor and express your
>> displeasure at the line of questioning. Maybe it was just one rude or
>> insensitive agent's questions. It all depends on the reasoning behind the
>> questions. Maybe just trying to determine how much room the dog would
>> need
>> or whether the customer would need Braille materials during flight. We
>> all
>> know that dogs can range considerably in size. My wife's smallest was 55
>> pounds, but I had a friend whose dog was well past 100 pounds.
>>
>>
>>
>> -----Original Message-----
>> From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Reginald George
>> Sent: Wednesday, October 26, 2011 1:52 PM
>> To: real-eyes@xxxxxxxxxxxxx
>> Subject: [real-eyes] Re: illegal questioning by American airlines
>>
>> Sounds out of line to me.
>>
>> -----Original Message-----
>> From: Duyahn Walker
>> Sent: Wednesday, October 26, 2011 1:44 PM
>> To: real-eyes@xxxxxxxxxxxxx
>> Subject: [real-eyes] Re: illegal questioning by american airlines
>>
>> Did this agent say what his or her name was and when did you make this
>> call?
>> And you might want to also find out if this question or set of questions
>> are
>> required.
>>
>> Duyahn
>> ----- Original Message -----
>> From: "Erika Wolf" <wolferika101@xxxxxxx>
>> To: "Real-Eyes" <real-eyes@xxxxxxxxxxxxx>
>> Sent: Wednesday, October 26, 2011 1:42 PM
>> Subject: [real-eyes] illegal questioning by american airlines
>>
>>
>>> Hello list:
>>> I just had a very unfriendly encounter by this new
>>> division
>>> at American Airline. One of the agents at the Special Assistance
>>> Desk asked how blind I was and how much my dog weighs when I called
>>> back in to see why I had been called earlier today by this department.
>>> American Airline is getting way out of line with their questioning. I
>>> answered the agent's questions, but feel as though my rights were
>> violated, and think:
>>> if
>>> someone over-weight needing or requesting two seats were asked how
>>> much he or she weighed, this too, would in fact be illegal to ask.
>>>
>>> What can we do as a collective group-united blind organization- to
>>> counter-act this type of treatment from occurring in the future?
>>>
>>> Please give me your input and what you think some remedies to the
>>> situation might be.
>>>
>>> Would there be a governing body to contact to report the type of
>>> treatment I just received by the American Airlines Agent?
>>>
>>> Thanks, for getting back with me with comments or suggestions.
>>>
>>> Best Regards:
>>>
>>> Erika Wolf
>>>
>>>
>>>
>>> To subscribe or to leave the list, or to set other subscription
>>> options, go to www.freelists.org/list/real-eyes
>>>
>>>
>>
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>>
>
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