[real-eyes] Re: challenges with Time Warner Cable

  • From: "&&& (Ruthie)" <clark.ruthie@xxxxxxxxx>
  • To: real-eyes@xxxxxxxxxxxxx
  • Date: Mon, 03 Oct 2011 19:49:53 -0500

They started offering wireless routers several years back.  After we had 
so much trouble with theirs, we plugged ours back in and were good to 
go.  Now we use a netgear router that's provided by our U-Verse, and we 
don't have a choice because that's what the tv goes through as 
well...but we've never had a problem with it, thank goodness.
&&& (Ruthie)

Ensgin Expendable, step on that rock! - Kirk

"We are more than the sum of our parts."

We are the few,
Who speak for the many,
Who could not speak for themselves.
        We are the many,
Who speak for the one,
Who could not speak for herself.


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On 10/3/2011 5:04 PM, Mitchell D. Lynn wrote:
> Since when has TWC started providing routers? I have always had to supply my
> own. Not that I would want them picking for me in the first place. Is this
> something they do for business class users and not for home?
>
>
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
> On Behalf Of&&&  (Ruthie)
> Sent: Monday, October 03, 2011 3:03 PM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Re: challenges with Time Warner Cable
>
> Kim, it does sound like the router...and that guy (no offense) doesn't know
> what he's talking about.  During the time we had time warner cable several
> years ago, we went through at least 3 routers...and they *were* the problem.
> I would suggest that you ask very adamantly for a new router.
> &&&  (Ruthie)
>
> Message composition: 21% crap, 63% offtopic, 2% computers, 14% relevent...
>
> "We are more than the sum of our parts."
>
> We are the few,
> Who speak for the many,
> Who could not speak for themselves.
>       We are the many,
> Who speak for the one,
> Who could not speak for herself.
>
>
> Private mail is *always* welcomehere<mailto:multi.we.us@xxxxxxxxx>
> Windows Live:  clark.ruthie@xxxxxxxxx         Follow us on Twitter:  @MultiWe
> Facebook: Ruthie Clark<http://www.facebook.com/andruthieand>          Yahoo!
> andruthieand  Check out the blog: at WordPress
> <http://multiwe.wordpress.com/>!
>
>
>
>
> On 10/3/2011 10:44 AM, Kimberly Morrow, PhD. wrote:
>> We're having challenges with our Time Warner Cable Internet service, and
> I'd love the advice of people on this list. For the past two weeks, we've
> had to do a reset every single time we want to log onto the Internet. That
> means 5 or 6 resets per day. We had TWC out twice; first the service rep
> switched out all the cable outside the house because he said our cable was
> bad. Ne==When that didn't work, he changed my PC from a wireless modem to a
> wired computer, plus we still have wireless on all the other computers and
> IPad and IPods. But the problem isn't resolved--the resets are still
> necessary every time we want to log on. The rep was hesitant to install a
> new router, because he said in all the years he's worked for TWC he's only
> seen two bad routers, and he doesn't think it's the router. I called him
> this morning and voice mailed him that I think he's about th encounter bad
> router number 3. Do you all think the router is the problem? Any other
>>    suggestions? Oh yes--we even tried switching ports. No  biscuit!
>>
>> Kim
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