Never offered that to me, and there are always more than two computers not counting other wireless junk the kids have going. Now that I think about it, I can remember the days when they wouldn't give you tech support if you were networked. This would have been back in 97 or 98. -----Original Message----- From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Duyahn Walker Sent: Monday, October 03, 2011 5:14 PM To: real-eyes@xxxxxxxxxxxxx Subject: [real-eyes] Re: challenges with Time Warner Cable They have always done that if you have two or more computers. ----- Original Message ----- From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Monday, October 03, 2011 5:04 PM Subject: [real-eyes] Re: challenges with Time Warner Cable > Since when has TWC started providing routers? I have always had to supply > my > own. Not that I would want them picking for me in the first place. Is this > something they do for business class users and not for home? > > > -----Original Message----- > From: real-eyes-bounce@xxxxxxxxxxxxx > [mailto:real-eyes-bounce@xxxxxxxxxxxxx] > On Behalf Of &&& (Ruthie) > Sent: Monday, October 03, 2011 3:03 PM > To: real-eyes@xxxxxxxxxxxxx > Subject: [real-eyes] Re: challenges with Time Warner Cable > > Kim, it does sound like the router...and that guy (no offense) doesn't > know > what he's talking about. During the time we had time warner cable several > years ago, we went through at least 3 routers...and they *were* the > problem. > I would suggest that you ask very adamantly for a new router. > &&& (Ruthie) > > Message composition: 21% crap, 63% offtopic, 2% computers, 14% relevent... > > "We are more than the sum of our parts." > > We are the few, > Who speak for the many, > Who could not speak for themselves. > We are the many, > Who speak for the one, > Who could not speak for herself. > > > Private mail is *always* welcomehere <mailto:multi.we.us@xxxxxxxxx> > Windows Live: clark.ruthie@xxxxxxxxx Follow us on Twitter: @MultiWe > Facebook: Ruthie Clark <http://www.facebook.com/andruthieand> Yahoo! > andruthieand Check out the blog: at WordPress > <http://multiwe.wordpress.com/>! > > > > > On 10/3/2011 10:44 AM, Kimberly Morrow, PhD. wrote: >> We're having challenges with our Time Warner Cable Internet service, and > I'd love the advice of people on this list. For the past two weeks, we've > had to do a reset every single time we want to log onto the Internet. That > means 5 or 6 resets per day. We had TWC out twice; first the service rep > switched out all the cable outside the house because he said our cable was > bad. Ne==When that didn't work, he changed my PC from a wireless modem to > a > wired computer, plus we still have wireless on all the other computers and > IPad and IPods. But the problem isn't resolved--the resets are still > necessary every time we want to log on. The rep was hesitant to install a > new router, because he said in all the years he's worked for TWC he's only > seen two bad routers, and he doesn't think it's the router. I called him > this morning and voice mailed him that I think he's about th encounter bad > router number 3. Do you all think the router is the problem? Any other >> suggestions? Oh yes--we even tried switching ports. No biscuit! >> >> Kim >> To subscribe or to leave the list, or to set other subscription >> options, go to www.freelists.org/list/real-eyes >> >> > > To subscribe or to leave the list, or to set other subscription options, > go > to www.freelists.org/list/real-eyes > > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes