[real-eyes] Re: challenges with Time Warner Cable

  • From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx>
  • To: <real-eyes@xxxxxxxxxxxxx>
  • Date: Mon, 3 Oct 2011 18:40:43 -0500

Never offered that to me, and there are always more than two computers not
counting other wireless junk the kids have going. Now that I think about it,
I can remember the days when they wouldn't give you tech support if you were
networked. This would have been back in 97 or 98. 

-----Original Message-----
From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
On Behalf Of Duyahn Walker
Sent: Monday, October 03, 2011 5:14 PM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] Re: challenges with Time Warner Cable

They have always done that if you have two or more computers.


----- Original Message -----
From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Monday, October 03, 2011 5:04 PM
Subject: [real-eyes] Re: challenges with Time Warner Cable


> Since when has TWC started providing routers? I have always had to supply 
> my
> own. Not that I would want them picking for me in the first place. Is this
> something they do for business class users and not for home?
>
>
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx 
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
> On Behalf Of &&& (Ruthie)
> Sent: Monday, October 03, 2011 3:03 PM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Re: challenges with Time Warner Cable
>
> Kim, it does sound like the router...and that guy (no offense) doesn't 
> know
> what he's talking about.  During the time we had time warner cable several
> years ago, we went through at least 3 routers...and they *were* the 
> problem.
> I would suggest that you ask very adamantly for a new router.
> &&& (Ruthie)
>
> Message composition: 21% crap, 63% offtopic, 2% computers, 14% relevent...
>
> "We are more than the sum of our parts."
>
> We are the few,
> Who speak for the many,
> Who could not speak for themselves.
> We are the many,
> Who speak for the one,
> Who could not speak for herself.
>
>
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> <http://multiwe.wordpress.com/>!
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>
>
>
> On 10/3/2011 10:44 AM, Kimberly Morrow, PhD. wrote:
>> We're having challenges with our Time Warner Cable Internet service, and
> I'd love the advice of people on this list. For the past two weeks, we've
> had to do a reset every single time we want to log onto the Internet. That
> means 5 or 6 resets per day. We had TWC out twice; first the service rep
> switched out all the cable outside the house because he said our cable was
> bad. Ne==When that didn't work, he changed my PC from a wireless modem to 
> a
> wired computer, plus we still have wireless on all the other computers and
> IPad and IPods. But the problem isn't resolved--the resets are still
> necessary every time we want to log on. The rep was hesitant to install a
> new router, because he said in all the years he's worked for TWC he's only
> seen two bad routers, and he doesn't think it's the router. I called him
> this morning and voice mailed him that I think he's about th encounter bad
> router number 3. Do you all think the router is the problem? Any other
>>   suggestions? Oh yes--we even tried switching ports. No  biscuit!
>>
>> Kim
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>>
>
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