[pure-silver] Re: shipping photos; return shipping label?
- From: Adrienne Moumin <photowonder2010@xxxxxxxxxxx>
- To: <pure-silver@xxxxxxxxxxxxx>
- Date: Wed, 14 May 2008 13:17:28 -0400
This is indeed important. You are right, Mark, the first $100 of coverage
is free; it's something like $1 or $2 per additional $100 of coverage.
On the airbill, the sender determines the replacement value of the item,
with a general description. I usually enter "framed artwork" or "framed
photograph."
I have had to make claims on at least 2 occasions that I can remember.
Depending on the carrier, it can take between immediately (UPS) to
8 weeks (DHL). There is a brief form to fill out describing the damage.
They have never asked for proof (I guess they figure it's cheaper to just
pay than spend the manpower to investigate), nor have they ever
contested my claims.
I strongly recommend UPS over DHL. I recently had a horrible experience
w/DHL; they are a badly-run company with layers of badly-trained
employees, and non-consumer-friendly policies and procedures.
Adrienne Moumin
***************************************
on the web at: http://www.picturexhibit.com
Saatchi Gallery: http://tinyurl.com/hw6r3
Art DC: http://tinyurl.com/vtjqf
***************************************
> Date: Tue, 13 May 2008 14:48:45 -0700 (PDT)
> From: Mark Blackwell
> Subject: [pure-silver] Re: shipping photos; return shipping label?
>
> Shannon one more thing to remember is just what insurance you might want to
> carry. Most carriers will give you up to $100 I believe in insurance
> coverage, but honestly I never checked on how they value art work that you
> create.
>
> They are perfectly happy to take the money for the insurance, but may not
> give you market value for the creation. Yea they may replace a frame, and
> they may pay for some digital photo paper and ink, but would they replace it
> at the value of what you thought it would bring at market?? Maybe, but I
> doubt it and even then likely only after some real heated discussions.
>
> Their attitude is likely a photographer can always make another print. An
> artist can paint another painting too, but the month it would take to do it
> should be compensated too if they are the ones that trashed it.
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