RE: Unable to install prs software
- From: "Jamie Cuthbertson" <jamie.cuthbertson@xxxxxxxxxxxx>
- To: <ptr1-users@xxxxxxxxxxxxx>
- Date: Thu, 15 Jan 2009 19:41:31 -0000
Andre,
Two suggestions:
1. Try installing the PRS from another CD/DVD drive on your computer.
Although the PTR2 has to be connected to the computer when you are doing the
installation, it does not need to be installed from the PTR2 itself.
2. Although it is now some time ago, I seem to remember having some
difficulties with the installation that related to other programmes that use
synthesizers. Double check that you don't have programmes like Dolphin
EaseReader or similar running in the background when you do the
installation. Obviously you will need to keep your speech system running if
you need this for access.
Hope this helps.
Regards,
Jamie
-----Original Message-----
From: ptr1-users-bounce@xxxxxxxxxxxxx
[mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of André van Deventer
Sent: 15 January 2009 17:36
To: ptr1-users@xxxxxxxxxxxxx
Subject: Unable to install prs software
Hi to all of you.
I have my ptr2 connected to my computer and the usb destination set to cd.
When I try to install the prs software that comes with the unit, I get the
following baffling error message:
1608 unable to create install driver instance return code -24172147024894
Together with an OK button. Does this make sense to anyone?
Andre
No virus found in this outgoing message.
Checked by AVG.
Version: 7.5.552 / Virus Database: 270.10.7 - Release Date: 2009/01/13 12:00
AM
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