-=PCTechTalk=- Re: need ie help?
- From: dktrfaustus@xxxxxxxxxx
- To: pctechtalk@xxxxxxxxxxxxx
- Date: Mon, 28 Mar 2005 22:02:46 +0100
On 28 Mar 2005 at 11:48, beau thompson wrote:
> hi all I have a friend the just reformatted her computer an has
> reinstall all her software the problem is now when she tries to use
> internet explorer no matter what url it tries to send her to the
> search page as if you had typed the address wrong she get page can not
> be displayed thanks for any ideas on how to fix it beau
There are many possible reasons, but here are some guidelines.
If this is occurring just after a reformat, it's probably a wrong
connection setting.
1. Is there a legitimate dial-up/broadband connection showing network
activity (i.e. the "two flashing monitors" icon in the system tray)?
2. Are other online operations, such as e-mail, newsgroups or FTP,
working?
3. Are the settings for Internet Explorer correct for her ISP? Check
IE's "Tools" menu >> "Internet Options" >> "Connections" tab. Most
ISPs have a support page on their website where you can match your
settings to their own specifications.
I find that most frequently, the type of error you've stated is due
to some wrong proxy settings, or the absence of a proper connection.
If all the connection details are accurate, it's probably a spyware
or virus infection crippling the browser.
The more you tell us, the more detailed info we can pass on.
Faustus
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