I've beaten this horse several times here before, but I can not pass up a chance like this to beat it again.... Try the manufacturers Tech Support. Have you communicated with Trend Micro Support? When I had install problems on one of my computers, I contacted them by phone, got some troubleshooting steps and then sent them a couple of log files so they could examine them. A day or so later, I had a reply, followed the recommendations and the install worked. Trend Micro Internet Security 2007 is a fine product. I am pleased with their tech support. Give them a chance.... screen readers have unique demands on a system and installed software and that may require the knowledge available at Trend Micro to resolve any problems. They would certainly be far more qualified than most of us here... especially when the problem is something more complex than the general level problems we work with here. In your case, I think you would be doing yourself and Trend Micro a disservice if you don't give them a chance to resolve the problem. Don ----- Original Message ----- From: "hank smith" <hanksmith4@xxxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Monday, April 09, 2007 3:43 AM Subject: -=PCTechTalk=- Re: exact error I am getting with trendmicro trial > all ready did all of that before trying to install the program. > I guess this company won't be getting any of my business. > I can't aford the risk of 1 purchasing the software and having it not > work, > and 2, me not knowing if it even will interact okay with my screen reader. > how good is avg? > thanks > hank ____________________________________________________________________________________ Expecting? Get great news right away with email Auto-Check. Try the Yahoo! Mail Beta. http://advision.webevents.yahoo.com/mailbeta/newmail_tools.html -- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/