Hi Lacey, take a Windows boot disk 98 or ME with you and a PS2 mouse, it may be a USB conflict. A usb mouse will not work in DOs for the restore clicks<G> Boot up with the floopy then choose MS-DOS from the list of options to get to the restore option You may also be able to backup her data with a dos program called Xcopy http://www.computerhope.com/xcopyhlp.htm Mike ~ It is a good day if I learned something new. Editor MikesWhatsNews see a sample on my web page http://www3.telus.net/mikebike <http://www3.telus.net/mikebike/mikes_virus_page.htm> A Technical Support Alliance & OWTA Charter Member *********** REPLY SEPARATOR *********** On 09/01/2004 at 9:24 PM ~Lacey~ wrote: Uh, thats okay if its working properly but currently she can only boot up in safe mode and has no mouse clickie or keyboard (she says).... I'm going over there tomorrow to figure it out... sometimes its easier to figure out the problem in person than over the phone! Thanks, ~Lacey~ ----- Original Message ----- From: "Mike" <mikebike@xxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Friday, January 09, 2004 9:00 PM Subject: -=PCTechTalk=- Re: Windows ME - Safe Mode? > Hi Lacey > Yes, here are the instructions I have saved; > > Be sure to back up your registry before making any changes! > Click Start, and select Run, then type in MSCONFIG and click OK. > In the 'General' tag, click 'Create Backup'. > > --------------- > How to Manually Restore the Windows 98/Me Registry > http://support.microsoft.com/default.aspx?scid=kb;EN-US;q221512 To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk