Hi Connie, The Index.dat file cannot be deleted from within Windows. The file is automatically loaded into memory when you boot up the system, even if you don't have anything running that's related to the internet. This is because of how tightly integrated Internet Explorer, Windows Explorer & Windows are. The way to delete the Index.dat file is by booting up with a Startup disk and using the command line to delete the file. The command for deleting it would be something similar to the following (assuming that C:\ is the drive on which your OS resides.). For Win9x/ME: DELETE C:\WINDOWS\TEMPOR~1\Content.IE5\index.dat For WinNT/2000/XP DELETE C:\DOCUME~1\username\APPLIC~1\MICROS~1\INTERN~1\UserData\INDEX.DAT NOTE: "username" in the above example is the name of your identity on the system you're using. Note that this username must be in DOS 8.3 format since you're working from a command line. The 8.3 format allows up to 8 characters, a period and a 3 character extension. If no extension is present (as is the case with folder names), the period is also not used. If the file/folder name has 8 characters or less, the 8.3 name will look just like the regular name. If the file contains either a space or more than 8 characters, take the first 6 characters (ignoring the space) and add ~1 for the last 2. For example, a folder called \GUITARMAN\ would have to be represented by \GUITAR~1\ since there's more than 8 characters in the original name. Your Program Files folder would be represented as Progra~1 for the same reason. A folder called \My Docs\ would have to be typed as \MYDOCS~1\, even though the total characters is less than 8 characters. This is due to the space between the original two words MY and DOCS. As a final twist, it's possible to have more than one subfolder with similar names (the first 6 characters are the same, but the names need to be abbreviated into the 8.3 format) inside the same parent folder. In this case, the first one created will use the number 1 after the ~ character, while the second one will use the number 2. As an example, three folders named \Construction Plans\, \Construction Quotes\ and \Construction Supplies\ would be represented by the names \CONSTR~1\, \CONSTR~2\ and \CONSTR~3\. Which number corresponds to which folder depends on which folder was created first, second and third and NOT on alphabetical order. I hope I've explained this well enough to make sense to everyone. If not, give a yell and I'll try to clarify any questions you still have on it. Having said all that, the applet knows to not bother trying to delete the Index.dat file so none of the above info can take the credit/blame for the crashing of the Internet Options applet. It's most likely a memory (RAM) problem caused it. Reboot the computer to fix the hanging applet. Peace, GMan PCTT Owner ----- Original Message ----- From: "C.E. Cochran" <dylan63@xxxxxxxxxxxxxxxx> To: "PCTechTalk" <PCTechTalk@xxxxxxxxxxxxx> Sent: Friday, March 07, 2003 9:16 PM Subject: -=PCTechTalk=- Temporary Internet Files Applet Problem Hi everyone. I was helping my Mom with her computer, and I was showing her how to empty her temporary internet files. The applet you do this with was hanging, so I emptied them manually, from her Windows Explorer. The applet is still hanging. I wasn't able to delete the index.dat files - could that be why they're still hanging? She is running Windows 95 B, and IE 5.5. Any ideas most welcome! Thanks in advance, Connie C To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk