-=PCTechTalk=- Re: DON- Re: HELP FOR DBX files
- From: "Don" <dsw32952@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Tue, 31 May 2005 09:01:07 -0400
----- Original Message -----
From: "Patricia" <rhekay@xxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, May 31, 2005 6:07 AM
Subject: -=PCTechTalk=- Re: DON- Re: HELP FOR DBX files
> her reply
> well im not from the twilight zone lol and yes there is a path in the
> message store place but I don't have the folders named in there ..I think
> when that stupid tech support had me do what ever it was to fix my OE it
> messed up the path.......I may just have to reformat to get the right
> path
> back ...thanks for sending this I appreciate all your checking for me....
WHOA!!! STOP!!! Don't reformat yet.
When you open Outlook Express... Do you have email? Either old or new. Can
you read your existing email? IF yes, then you HAVE the path/folder that is
in the dialog box. You just can't find it for some reason that I can't
figure out from the information provided.
What happened when you pasted the store folder path into Windows Explorer
address box and hit enter?
Try this before you reformat...
Click START> SEARCH>All files and folders.
In the "All or part..." box type in "*.dbx" without the quote marks.
Leave the "A word or phrase..." box blank.
In the "Look in:" box it should default to a list of all of your hard
drives. At a minimum you should have "(C:)" without the quote marks. If
your drive has been partitioned or if you have more than one harddrive
additional letters will also be present similar to (C:;D:;E:;H:).
If you are not sure that all hard drives are listed then click the little
arrow to the right of the box. If you have partitions or a second hard
drive you will find an entry like this: "Local Hard Drives (C:;D:;E:;H:)".
It will be the first entry under MY COMPUTER. If you have only one drive
the entry will look like this: "Local Hard Drives (C:)".
Click that entry.
Beneath the "Look in" box you will find three options. Click on the last
entry "More Advanced options". If you don't see green check marks in the
box by the first three options click each box once to put a check mark in.
Those boxes should be labeled "Search system Folders", Search hidden files
and folders" and "Search subfolders". Leave all other advanced options
UNchecked.
Click the Search button.
Your dbx files will be listed in the right hand window pane. Right click on
a file you know to be one you are looking for (inbox.dbx or outbox.dbx for
example) and select "Open containing folder. Depending on what you or your
technician or the original installer of the software have done you may find
more than one folder with email dbx files in them. use the file names and
dates to determine which one you want. You will likely find other non-email
dbx files on your system... such as template.dbx. Ignore them.
I have a screen capture of what this should look like before you click
Search. Unfortunately it is over 4 MB in size and I don't know how to
resize it. If you want it let me know and I will send it privately.
Please note: Your drive letters may vary from the examples I used. If you
have only one drive and it is not partitioned you will see only one drive
letter... most likely, but not necessarily, it will be C:.
Don
---
Just back from a nice 2 week vacation. Please bear with me as I catch up.
>
> Hugs
>
> Bobbie
>
> ----- Original Message -----
> From: "Don" <dsw32952@xxxxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Monday, May 30, 2005 9:54 PM
> Subject: -=PCTechTalk=- Re: HELP FOR DBX files
>
>
> ----- Original Message -----
> From: "Patricia" <rhekay@xxxxxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Monday, May 30, 2005 4:50 PM
> Subject: -=PCTechTalk=- Re: HELP FOR DBX files
>
>
>> she did that NO help!
>> ugh
>
> That does NOT compute! If she was in Outlook Express and clicked
> Tools>Options>maintenance and then found and clicked the Message Store
> Button she WILL get a dialog box that discloses the folder in which all of
> her email files are stored.
>
> Unless she has changed her message store from the default the path will be
> far far far too long to expose it all in the small space in the dialog
> box.
> She needs to place her cursor at the beginning, hold down the shift key,
> press End key and then release the shift key. She should then right click
> on the highlighted path and then select COPY.
>
> Then she should open Windows Explorer or Internet Explorer, place the
> cursor in the address bar and then right click and select paste. Press
> ENTER or click the green arrow at the right end of the address box and
> VOILA! she is in the folder where all of her dbx files are located.
>
> These next steps may not be necessary depending on how she has her folder
> options set.... She may need to select view and change the view to
> Details
> or Icons or whatever view is easy for her to read. Also, if she wants to
> see the folder tree in the left hand pane she may need to click the
> Folders
> button in the toolbar.
>
> If this does not work, then there is only four possible reasons why...
>
> 1. She is not using Windows and/or Outlook Express
>
> 2. She made a mistake in one or more of the steps.
>
> 3. She lives in or the computer is located in or came from the Twilight
> Zone.
>
> 4. AOL is involved in some way.
>
> I have done this several times in the past and just did it again a couple
> minutes ago to test it. Done correctly the steps will take her to her
> .dbx
> files.
>
> Don
>
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