-=PCTechTalk=- Re: Comcast and AOL connection
- From: "Don Wilcox" <Dwilcox3@xxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Tue, 5 Jun 2007 10:58:01 -0400
My first step would be to check all possible security settings in AOL, the
computers and the router/modem. Compare them all to the settings for your
desktop and look for a key difference that might explain the problem.
Then contact the appropriate support site, explain the differences you found
and ask about any possible impact on the connection.
I admit I am biased, but AOL has a long history of creating problems on
computers in order to enhance the user's AOL experience. All other parties
to the problem have pretty solid reputations. Especially Linksys. So I
would start with AOL as the likely culprit, but keep an open mind.
Don
----- Original Message -----
From: <HandsomeBlck@xxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, June 05, 2007 9:29 AM
Subject: -=PCTechTalk=- Comcast and AOL connection
> Hello all,
> In our home network, we have two PC's (desktop and laptop), and two
> MAC's (desktop and laptop). We moved from Los Angeles to Fresno, and
> switched
> broadband from Charter to Comcast. All computers connected to IE, Safari
> (MAC
> browser) and AOL just fine in Los Angeles. And the laptops connected also
> when on
> vacation.
> However, now in Fresno, both of my wife's MAC's won't connect to AOL
> (error - Failed to establish a full connection). But both will connect to
> Safari
> just fine. Then yesterday, I tested my laptop for the first time. It
> connects
> to IE, but not AOL. My desktop connects to IE and AOL just fine.
> With the service startup install, Comcast supplied a combo
> modem/router
> (Linksys wcg200v2-cc). After discussions with AOL, Linksys, and Comcast, I
> am
> really confused with all of them pointing to the others.
> Has anyone ever dealt with this before? I'm not sure what to do next.
> As
> the saying goes, "When Mama's not happy......".
--
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